Service Intake Team Leader

Department of Education and Training; Darwin; On-site; AUD 111,000 - 116,000; Full time

Job summary

Department of Education and Training in Darwin is seeking an Administrative Officer 5 to provide first-level support to the Student Wellbeing and Inclusion Programs and Services team. You will manage service requests, incidents and information inquiries, ensuring timely resolution within required standards.

The role demands effective communication, data entry accuracy and adherence to agency policies. Location is Darwin; the remuneration package reflects seniority and local conditions.

Job description

Vacancy Number: 046100

Agency: Department of Education and Training

Number of Vacancies: 1

Work Unit: Student Wellbeing and Inclusion Programs and Services

Location: Darwin

Primary Objective: Provide first-level support to Student Wellbeing and Inclusion Programs and Services clients (schools), ensuring service requests, incidents and information requests are managed to conclusion, within required timeframes, and in compliance with relevant standards.

Contact: Aga Spyropoulos, Service Intake Team Leader on 08 8944 9379 or [e-mail]

Remuneration Package: Remuneration Package $110,748 - $116,165 (including salary $93,674 - $98,332)

Experience Level: Administrative Officer 5