Service Engineer/Technician

Sime; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package

Employee benefits including discounts

Annual health and wellbeing program

Employee Assistance Program (EAP)

Monday to Friday roster

Job summary

Transport Engineering Solutions Pty Ltd is seeking an experienced Service Engineer/Technician to diagnose, service, repair and commission Palfinger cranes, hookloaders and tail lifts from our Rydalmere team.

Reporting to the Workshop Supervisor, you will work with customers, technicians and the broader service team to maintain equipment to the highest standards of safety, reliability and performance. A compulsory pre-employment medical, drugs and alcohol assessment is required.

Qualifications

• Trade qualification in Mechanical, Diesel Fitting, Auto Electrical, Hydraulic Systems or related discipline.
• Experience servicing and repairing heavy vehicle or mobile equipment.
• Strong hydraulic and electrical fault-finding capabilities.
• Ability to interpret technical drawings, schematics and service manuals.
• Excellent troubleshooting and analytical skills.
• Strong communication and customer service skills.
• Ability to work independently and manage competing priorities.
• A commitment to workplace safety and quality outcomes.
• Current driver’s licence.

Responsibilities

• Diagnose faults across hydraulic, electrical and mechanical systems.
• Perform servicing, repairs, breakdown response and preventative maintenance activities.
• Provide technical support and guidance to workshop and field service technicians.
• Conduct inspections and identify repair requirements on customer equipment.
• Assist with commissioning, testing and handover of new and repaired equipment.
• Support warranty investigations and technical reporting requirements.
• Liaise with customers to provide technical advice and job updates.
• Ensure all maintenance and repair work is completed to Palfinger and OEM standards.
• Maintain accurate service records, job documentation and inspection reports.
• Assist with continuous improvement initiatives within the workshop and service operations.
• Promote and maintain a strong safety culture across all service activities.
• Support field service activities and customer site work as required.

Skills

Diagnostic skills

Troubleshooting

Communication

Education

Trade qualification in Mechanical / Diesel Fitting / Auto Electrical / Hydraulic Systems

Job description

Palfinger, a division of Sime Motors Company, has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.

We are seeking an experienced Service Engineer/Technician to join our growing Rydalmere team.

Reporting to the Workshop Supervisor, this hands-on technical role is responsible for the diagnosis, servicing, repair and commissioning of Palfinger Cranes, Hookloaders and Tail Lifts. As the primary technical resource for service and repair activities, you will work closely with customers, technicians and the broader service team to ensure equipment is maintained to the highest standards of safety, reliability and performance.

Company

Transport Engineering Solutions Pty Ltd

Palfinger, a division of Sime Motors Company, has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.

We are seeking an experienced Service Engineer/Technician to join our growing Rydalmere team.

Reporting to the Workshop Supervisor, this hands-on technical role is responsible for the diagnosis, servicing, repair and commissioning of Palfinger Cranes, Hookloaders and Tail Lifts. As the primary technical resource for service and repair activities, you will work closely with customers, technicians and the broader service team to ensure equipment is maintained to the highest standards of safety, reliability and performance.

Key Responsibilities

• Diagnose faults across hydraulic, electrical and mechanical systems

• Perform servicing, repairs, breakdown response and preventative maintenance activities

• Provide technical support and guidance to workshop and field service technicians

• Conduct inspections and identify repair requirements on customer equipment

• Assist with commissioning, testing and handover of new and repaired equipment

• Support warranty investigations and technical reporting requirements

• Liaise with customers to provide technical advice and job updates

• Ensure all maintenance and repair work is completed to Palfinger and OEM standards

• Maintain accurate service records, job documentation and inspection reports

• Assist with continuous improvement initiatives within the workshop and service operations

• Promote and maintain a strong safety culture across all service activities

• Support field service activities and customer site work as required

About You

You will be a technically capable service professional with strong diagnostic and problem-solving skills, ideally gained within the heavy vehicle, transport equipment, hydraulic, crane or mobile equipment industries.

To be successful, you will have:

• Trade qualification in Mechanical, Diesel Fitting, Auto Electrical, Hydraulic Systems or a related discipline

• Experience servicing and repairing heavy vehicle or mobile equipment

• Strong hydraulic and electrical fault-finding capabilities

• Ability to interpret technical drawings, schematics and service manuals

• Excellent troubleshooting and analytical skills

• Strong communication and customer service skills

• Ability to work independently and manage competing priorities

• A commitment to workplace safety and quality outcomes

• Current driver's licence

What’s on Offer

• Competitive salary package

• Access to employee benefits including discounts on groceries, electronics, and more

• Annual health and wellbeing reimbursement program

• Employee Assistance Program (EAP)

• Monday to Friday roster

Please note:

The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.