Service Desk Engineer - Inbound Team

Centorrino Technologies Pty Ltd.; Toowoomba Regional; A distancia; AUD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthdays off

Early-mark Fridays

Remote work option

Descripción de la vacante

ShiftCare is seeking a Software Engineer – Integrations to design and implement scalable integration solutions in a mature Agile/DevOps environment. The role focuses on backend and frontend work, integrating with third‑party platforms and services to deliver reliable data flows and features that delight customers.

You will work remotely, reporting to the Technical Lead, and collaborate with engineers, designers and product owners to advance architecture, scalability, security and performance

Formación

• 6+ years relevant experience.
• Experience in Agile teams with collaboration.
• Experience with APIs and microservices.
• DevOps build, deployment and release automation.
• Experience supporting enterprise Cloud apps or infrastructure.
• Proficient in relational databases and large data sets.
• Full stack capability across front-end and back-end.

Responsabilidades

• Architect elegant, maintainable, testable solutions to complex problems.
• Integrate with third-party platforms/services for data and content.
• Follow project management guidelines and security best practice.
• Address performance bottlenecks and improve backend/frontend infra.
• Contribute technical input to product roadmaps and discussions.
• Deliver scalable, robust, commercially viable technology outcomes.
• Support critical technology incidents as needed.
• Engage in architecture, scalability, security and performance initiatives.

Conocimientos

Agile collaboration

API & microservices

DevOps automation

Cloud infrastructure

Relational databases

Data handling

Full stack development

Descripción del empleo

Software Engineer – Integrations (remote)

ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader which helps Australian, American & Canadian disability support providers, in‑home aged carers, and allied health professionals to streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to grow.

We have an incredible opportunity for a seasoned Software Engineer within a team of software engineers, designers and product owners to bring teams’ conceptual solutions to life in a mature Agile/DevOps environment prioritisation, risk management and scope.

Reporting to the Technical Lead and working within the technology team in the adoption and maintenance of modern (Agile) software engineering practices, you will have a hands – on role develop new functionality to deliver high quality engineering work and product releases in line with the commercial objectives of the company.

You’ll have the satisfaction of seeing tangible results of your ingenuity as you develop features, experiences and integrations that delight our customers.

Responsibilities

• Architect elegant, maintainable, testable solutions to complex technical problems.
• Integrate with third‑party platforms and services to pull in auxiliary content, services, and data.
• Working within defined project management guidelines and security best practice.
• Tackle performance bottlenecks and drive improvements to the backend and frontend infrastructure.
• Contributing technology inputs to product team and roadmap discussions.
• Championing delivering scalable, robust, engineering‑best‑in‑bred, commercially viable technology outcomes for the company.
• Supporting critical technology incidents as needed.
• Working in technology architecture, scalability, security and performance initiatives.

This role is open to candidates in India, Sri Lanka, Thailand, Phillipines or Malaysia.

Requirements

As the successful incumbent you would bring and leverage the following expertise and experience:

• 6+ years relevant experience.
• Experienced working in Agile teams with a high degree of collaboration, self‑starter.
• Experience with software development, software architecture, APIs, and microservices.
• Experience with build, deployment, and release automation and orchestration in a DevOps environment.
• Experience supporting enterprise Cloud applications or infrastructure.
• Working proficiency in relational databases.
• Experience working with large data sets and complex data structures.
• A passion to contribute to the full stack – the front‑end, backend and anything in between.

We care about your well‑being and interests, offering:

• Birthdays off: celebrate your special day with a paid day off.
• “Early‑mark Fridays”: once a month, choose to extend your weekend by leaving your desk earlier on a Friday.
• Remote work: embrace work‑life balance with our remote work option.

If you are excited about being part of a dynamic team that is making a significant social impact in this industry, we encourage you to apply for this exciting opportunity.