Service Coordinator - Fire Industry

CGC Recruitment; Council of the City of Sydney; On-site; AUD 72,000 - 85,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Service Coordinator for a prominent fire protection company. The role involves coordinating field technicians, managing customer communications, and supporting administrative tasks. Candidates must have fire industry experience and strong organisational skills. A competitive salary up to $85k plus super is offered for the right candidate.

Benefits

Competitive salary up to $85k + Super

Stable, long-term opportunity

Supportive team culture

Growth opportunities in fire industry

Qualifications

• Experience in the fire protection industry is essential.
• Excellent organisational and communication skills.
• Proactive, solutions-focused attitude.

Responsibilities

• Schedule and coordinate field technicians for service jobs.
• Prepare and submit quotes for repairs.
• Assist with estimates for service contracts.
• Handle customer communication and job follow-ups.
• Support the service team with administration tasks.
• Use job management software for workflow management.

Skills

Organisational skills

Communication skills

Proactive attitude

Fire industry knowledge

Job description

Are you a highly organised, adaptable Service Coordinator looking for a new role? Would you relish the challenge of working at one of the industry's biggest companies?

Our client is a leader in the industry, and they’re looking for an experienced Service Coordinator to join the team and take ownership of a key coordination role supporting both field technicians and clients.

About the Role

This is a hands-on, multi-faceted position that blends scheduling, coordination, and invoicing. The ideal candidate will come from within the fire protection industry and thrive in a fast-paced, service-driven environment.

Key Responsibilities

• Scheduling and coordinating field technicians for routine maintenance and reactive service jobs
• Preparing and submitting quotes for repairs and small works
• Assisting with estimates and take-offs for service contracts
• Handling customer communication and job follow-ups
• Supporting the service team with general administration
• Using job management software to ensure smooth workflows

What We’re Looking For

• Fire industry experience is essential – you must understand fire systems and service workflows
• Excellent organisational and communication skills
• A proactive, solutions-focused attitude

What’s on Offer

• Salary up to $85k + Super, depending on experience
• A stable, long-term opportunity
• A supportive and collaborative team culture
• Opportunity to grow your skills and career within the fire industry

Apply now via this advert, or reach out to Patrick at CGC for a confidential chat on 0401926780 or [e-mail]

Industry leading fire protection company seek experienced Service Coordinator