Service Centre Supervisor, Night Shift

CHEP; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Model

Inclusive workplace

Job summary

CHEP Eastern Creek is seeking a visible, hands-on Shift Supervisor - Night Shift to lead a high-performing team. You’ll spend most of your shift on the floor with the team, driving safety, process discipline and operational excellence while coaching in the moment to lift performance and engagement.

You’ll build a strong safety culture, set clear expectations, and collaborate with Team Leaders and site leadership to deliver key priorities, ensuring everyone goes home safely at the end of the

Qualifications

• Experience leading teams in manufacturing, production, logistics or warehousing.
• Strong safety focus and ability to challenge unsafe behaviours.
• Visible, approachable leadership style with frontline support.
• Excellent communication and people development skills.

Responsibilities

• Lead a safe, inclusive and high-performing night shift team.
• Spend the majority of the shift on the floor, coaching from the front.
• Build a strong safety culture with consistent standards and processes.
• Coach team members in the moment to reinforce safe ways of working.
• Build trust through consistent communication and follow-through.
• Maintain performance across safety, quality, service and productivity metrics.
• Plan resources and coordinate night shift activities to meet operational needs.
• Collaborate with Team Leaders and site leadership to deliver priorities.

Skills

Leadership

Safety culture

Coaching

Operational excellence

Communication

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionCHEP, A Brambles CompanyLooking for a leadership role where you can make a genuine impact?We're seeking a Shift Supervisor - Night Shift to join our Eastern Creek team.The Eastern Creek night shift is a highly regarded, capable team that consistently delivers strong operational outcomes. We're looking for a visible and hands-on leader who can build on that success while strengthening the team's focus on safety, process discipline and operational excellence.This isn't a Supervisor role where you'll spend your shift behind a desk. It's a genuinely hands-on leadership opportunity. You'll spend around 70-80% of your shift on the floor with your team, leading from the front, coaching in the moment and making sure everyone goes home safely at the end of every shift.With significant autonomy and responsibility, this role offers the opportunity to take ownership of a shift, develop your leadership capability and make a visible impact within one of CHEP's most important operations.What You'll Be DoingLeading a safe, inclusive and high-performing night shift teamSpending the majority of your shift on the floor, working closely with your team and leading from the frontBuilding a strong safety culture where standards and processes are consistently followedCoaching team members in the moment and reinforcing safe ways of workingBuilding trust through consistency, communication and following through on commitmentsMaintaining strong performance across safety, quality, service and productivity measuresHolding yourself and your team accountable while creating an environment where people feel supported to perform at their bestPlanning resources and coordinating night shift activities to meet operational requirementsWorking closely with Team Leaders and the broader site leadership team to deliver operational prioritiesWhat You BringExperience leading teams within a manufacturing, production, logistics, warehousing or operational environmentA genuine commitment to safety and the confidence to challenge unsafe behaviours or shortcutsA leadership style that is visible, approachable and focused on supporting frontline teamsThe ability to build trust, credibility and engagement across diverse teamsStrong communication skills and the ability to set clear expectationsExperience coaching, developing and influencing team members to perform at their bestSound problem-solving and decision-making skillsPrevious experience in a Team Leader, Supervisor or equivalent leadership position is highly regardedMost importantly, a genuine desire to lead from the front and help others succeedWhy Eastern Creek?Night shift leadership comes with a unique level of ownership and trust. With fewer leaders onsite overnight, you'll have the autonomy to make decisions, lead your team and drive outcomes while maintaining a strong focus on safety and operational performance.The team already knows how to deliver. Your opportunity is to bring the leadership presence that helps them deliver safely, consistently and sustainably while continuing to develop your own leadership career.This role would suit an experienced Team Leader ready to step into a broader leadership position, or an established Supervisor looking for a highly visible and impactful leadership opportunity.If you're ready to lead from the front, build a strong safety culture and make a genuine impact, we'd love to hear from you.CHEP Eastern Creek is a welcoming and inclusive workplace where women thrive in hands-on roles. We actively encourage applications from women and people of all backgrounds. You’ll be joining a team that values respect, support, and collaboration.We know that talent comes in many forms. CHEP welcomes applications from Aboriginal and Torres Strait Islander peoples and neurodivergent individuals. We are committed to creating a workplace where people can bring their whole selves to work and feel valued for their unique strengths, experiences, and perspectives.Need adjustments during the recruitment process? Whether that's extra time, alternative interview formats, or other support, we're happy to work with you to ensure an accessible and positive experience.Remote TypeNot RemoteSkills to succeed in the roleAdaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].