Server Engineer

Telstra Corporation; Canberra; On-site; AUD 120,000 - 170,000; Full time

Job summary

Telstra Corporation is seeking a Server Engineer to join a collaborative team across Canberra, Sydney, Melbourne or Brisbane. You will administer secure Windows and Linux server platforms, supporting VMware, Active Directory, DHCP and related infrastructure to deliver reliable, high-performing services for government and enterprise customers.

Ideal candidates bring 5+ years of experience, ITIL knowledge, strong problem-solving skills and a customer-focused mindset.

Qualifications

• 5+ years' experience administering enterprise Windows and Linux server environments.
• Strong experience supporting and administering Microsoft Active Directory platforms.
• Experience across technologies such as VMware, DHCP and Windows Server.
• Demonstrated experience supporting production environments and delivering infrastructure projects.
• Proven ability to troubleshoot and resolve complex technical issues in mission-critical environments.
• Knowledge of ITIL service management practices and operational support processes.
• Strong stakeholder engagement, communication and collaboration skills.
• A proactive approach to continuous improvement, automation and operational excellence.
• A commitment to inclusive teamwork, knowledge sharing and delivering exceptional customer outcomes.

Responsibilities

• Provide specialist administration, management and support for secure server platforms across enterprise and government customer environments.
• Deliver and support Windows, Linux, VMware, Active Directory, DHCP and related infrastructure technologies.
• Diagnose, restore and resolve complex platform incidents while ensuring service levels and customer commitments are achieved.
• Manage operational activities including incident management, vulnerability remediation, lifecycle maintenance and project delivery.
• Contribute to the design, implementation and continuous improvement of secure platform services and operational processes.
• Apply ITIL-based practices across Incident, Problem, Change and Service Management disciplines.
• Support lifecycle ownership of server platforms, ensuring technology remains secure, compliant and fit for purpose.
• Participate in a rotating on-call roster to provide after-hours support when required.
• Develop and maintain technical documentation, operational procedures and knowledge materials.
• Collaborate with stakeholders, project teams and technical specialists to deliver customer-focused outcomes.
• Champion security, risk management and compliance requirements within highly secure operational environments.

Skills

Windows server administration

Linux server administration

Active Directory

VMware

DHCP

ITIL

Incident management

Stakeholder engagement

Automation

Job description

Employment Type Permanent Closing Date 19 Sept 2026 11:59pm Job Title Server Engineer Job Summary Job Description The Opportunity As part of a collaborative and highly skilled team, you will work across complex server platforms, contribute to strategic infrastructure initiatives and solve challenging technical problems. You will have the opportunity to deepen your expertise across modern infrastructure technologies while helping to deliver secure, reliable and high-performing services for our customers. You can be based either in Canberra, Sydney, Melbourne or Brisbane. A minimum Active NV1 clearance is essential to be considered for this role.

Key Responsibilities

• Provide specialist administration, management and support for secure server platforms across enterprise and government customer environments.
• Deliver and support Windows, Linux, VMware, Active Directory, DHCP and related infrastructure technologies.
• Diagnose, restore and resolve complex platform incidents while ensuring service levels and customer commitments are achieved.
• Manage operational activities including incident management, vulnerability remediation, lifecycle maintenance and project delivery.
• Contribute to the design, implementation and continuous improvement of secure platform services and operational processes.
• Apply ITIL-based practices across Incident, Problem, Change and Service Management disciplines.
• Support lifecycle ownership of server platforms, ensuring technology remains secure, compliant and fit for purpose.
• Participate in a rotating on-call roster to provide after-hours support when required.
• Develop and maintain technical documentation, operational procedures and knowledge materials.
• Collaborate with stakeholders, project teams and technical specialists to deliver customer-focused outcomes.
• Champion security, risk management and compliance requirements within highly secure operational environments.

About You

We're looking for someone who combines strong technical expertise with a customer-focused mindset and a passion for continuous improvement.

You will ideally bring:

• 5+ years' experience administering enterprise Windows and Linux server environments.
• Strong experience supporting and administering Microsoft Active Directory platforms.
• Experience across technologies such as VMware, DHCP and Windows Server.
• Demonstrated experience supporting production environments and delivering infrastructure projects.
• Proven ability to troubleshoot and resolve complex technical issues in mission-critical environments.
• Knowledge of ITIL service management practices and operational support processes.
• Strong stakeholder engagement, communication and collaboration skills.
• A proactive approach to continuous improvement, automation and operational excellence.
• A commitment to inclusive teamwork, knowledge sharing and delivering exceptional customer outcomes.

We’re an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. [e-mail]. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

Explore our teams https://www.telstra.com.au/careers/our-teams