Seniors Lifestyle Victoria Program Care Navigator

Ballarat Community Health; Ballarat; On-site; AUD 64,000 - 69,000; Part time

Benefits offered by this job

Salary packaging up to $15,900

Flexible working arrangements

Employee wellness programs and social/

Social club

Job summary

Ballarat Community Health is seeking a Care Navigator for its Seniors Lifestyle Victoria Program in Ballarat. The role focuses on person-centred care coordination to help older adults live independently at home, with support plans tailored to individual needs.

You will work within a multidisciplinary team, guiding participants toward goals, reducing hospitalisations and enhancing wellbeing. Proficiency with PRODA, My Aged Care and MS Office is desirable.

Qualifications

• Tertiary qualification in Allied Health, Counselling or related discipline.
• Substantial experience in assessment, case management or community services.
• Strong case management and care planning experience.
• Excellent interpersonal and written communication.
• Proficient with digital tools including PRODA, My Aged Care and MS Office.

Responsibilities

• Provide person-centred care coordination and tailor support plans for older adults.
• Guide participants to live independently and safely at home.
• Collaborate with allied health, nursing, GPs and community providers to deliver holistic support.
• Maintain accurate documentation and reporting aligned with program requirements.

Skills

Case management

Care planning

Communication

Digital literacy

Education

Allied Health degree

Tools

PRODA

My Aged Care

Microsoft Office

Clinical software

Job description

Seniors Lifestyle Victoria Program Care Navigator

Role: Seniors Lifestyle Victoria Program Care Navigator

Reports to: Senior Lifestyle Victoria Program and Integrated Chronic Disease Management Counselling Team Lead (SLVP & ICDMC TL)

Employment type: Ongoing, part time or full time (0.8 - 1.0 FTE)

Salary: $46.70 - $50.25 per hour

As a Care Navigator with Ballarat Community Health's Seniors Lifestyle Program, you will play a key role in supporting older adults to live independently, safely and confidently in their own homes.

Working within a warm and collaborative multidisciplinary team, you will provide person-centred care coordination, guiding participants through tailored plans that build capacity, enhance wellbeing and strengthen social connection.

In this rewarding role, you will help individuals reduce or slow the impacts of frailty, minimise avoidable hospitalisations and achieve meaningful, self-defined goals. Through proactive engagement, coaching and partnership with allied health, nursing, general practitioners and community providers, you will ensure each person receives timely, holistic support aligned with their needs and aspirations. Your work will make a real difference - empowering older people to maintain independence, stay active and improve their quality of life.

What you will bring to the team:

Strong case management capability, including experience in care planning, community aged care, and supporting older adults with complex or changing needs.

Exceptional interpersonal and communication skills, with the ability to build trust, show empathy and work collaboratively with diverse clients, families and service providers.

Clear, concise and professional written communication, including report writing and documentation aligned with clinical and program requirements.

Confident use of digital tools and systems, including Microsoft Office, clinical management software, PRODA and My Aged Care.

Highly organised, proactive and solution-focused, able to balance competing priorities, work independently and maintain excellent attention to detail.

Tertiary qualification in Allied Health, Counselling or related discipline and/or relevant substantial experience in Assessment, Case management or the Community Services sector.

Ballarat Community Health is a not-for-profit community health organisation that's been creating healthy communities through the provision of accessible, affordable and quality health and wellbeing services for over 45 years. We deliver a range of primary health, social care and community-based support to meet local community needs. We have approximately 300 staff, with six (6) locations across Ballarat and the Western Region.

You'll join a supportive and experienced team that genuinely cares about the people we support and each other. You'll have the opportunity to work collaboratively across a broad range of programs, contribute to meaningful outcomes in the community, and help ensure people receive the support they need when they need it most.

Our staff benefits include:

• Salary packaging - up to $15,900 for everyday living expenses and up to $2,650 meals and entertainment
• Excellent working conditions with a high sense of job satisfaction
• Flexible working arrangementsAccess to employee wellness programs and discounts
• Social club

If you'd like to know more about us visit our website http://www.bchc.org.au/

Further information, applications, and accessibility

Applications must be submitted by 11:59pm on Tuesday 20 October 2026

For further enquiries about this role please contact Beth Kennedy, Senior Lifestyle Victoria Program and Integrated Chronic Disease Management Counselling Team Lead (SLVP & ICDMC TL) on telephone [phone]***

BCH is committed to inclusive and accessible recruitment. If you require adjustments during the recruitment process, please contact the People and Culture team at ***************@bchc.org.au and let us know.

Safety and inclusion

BCH takes the safety, dignity and wellbeing of children, older people and vulnerable people seriously. We expect all staff to uphold these standards in their work.

We are committed to a diverse and inclusive workforce. We value different life experiences and perspectives and provide care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability or sexual orientation.

Be more than part of your community - be someone making a difference for people in your community.