Senior Workshop Controller - Lead Automotive Tech Team

mycar; Central Coast Council; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Professional development programs

Wellness programs

Employee discounts on services

Job summary

mycar is seeking a skilled Workshop Controller to allocate jobs to technicians, ensuring workflow efficiency and top-quality repairs. You will troubleshoot issues, provide guidance on mechanical problems and drive outstanding customer service while maintaining a high-performing team.

This role suits someone with prior automotive industry experience, particularly as a senior technician or supervisor, and who has a Certificate 3 in Light Vehicle Automotive and a valid Australian driver’s licence.

Qualifications

• Certificate 3 in Light Vehicle Automotive is required.
• Experience leading a team of Technicians.
• Understanding of workshop workflow and high-volume repairs.

Responsibilities

• Allocate jobs to technicians to ensure workflow efficiency and high-quality repairs.
• Troubleshoot problems and provide guidance on mechanical issues.
• Drive superior customer service and ensure customer satisfaction.
• Lead and manage a high-functioning workshop team.
• Ideal for someone with prior automotive industry experience, especially senior technicians or supervisors.

Skills

Team leadership

Customer service

Communication

Budget management

Organisation

Licence – Australian

Education

Certificate 3 in Light Vehicle Automotive

Job description

mycar is seeking a skilled Workshop Controller to allocate jobs to technicians, ensuring workflow efficiency and top-quality repairs. You will troubleshoot issues, provide guidance on mechanical problems and drive outstanding customer service while maintaining a high-performing team.

This role suits someone with prior automotive industry experience, particularly as a senior technician or supervisor, and who has a Certificate 3 in Light Vehicle Automotive and a valid Australian driver’s licence.