Senior UX Designer/UX Design Lead

01 Flinders University; Adelaide; On-site; AUD 94,000 - 104,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development opportunities

Wellbeing program (Thriving@Flinders)

Job summary

Flinders University is seeking a Senior UX Designer to join the Marketing and Student Recruitment team. You will lead user research, define and implement user-centric design solutions, and collaborate with product managers, developers, and stakeholders to improve the university's digital experiences from concept to implementation.

The role requires expertise in UX research, interaction design and usability testing, with a strong portfolio demonstrating process and deliverables.

Qualifications

• Strong understanding of interaction design principles and best practices.
• Proven ability to translate business goals into user-centered design solutions.
• Experience with UX research (qualitative/quantitative) and usability testing.

Responsibilities

• Lead end-to-end user research (interviews, usability testing, surveys, journey mapping).
• Develop scalable UX knowledge sharing and best practices.
• Refine web user experiences with intuitive journeys and accessible content.
• Collaborate with CX to align metrics with research insights.
• Tie design outcomes to quantitative metrics for prioritisation.

Skills

UX design

Design tools

Research tools

Front-end basics

Portfolio

Education

Human-Computer Interaction/Design related degree

Tools

Adobe XD

Sketch

Figma

Typeform

Maze

Hotjar

Dovetail

Adobe Experience Manager

Job description

Fixed term until 2026 | Full-Time Higher Education Officer Level 7 | $94,206 - $104,282 p.a. Location: Bedford Park / Kaurna Country View

Position Description About the Role

Flinders University is seeking a skilled Senior UX Designer, to join their team within Marketing and Student Recruitment. This role will be instrumental in shaping the very essence of our digital presence, driving positive user experiences that ultimately contribute to the success and growth at Flinders University. Collaborating closely with cross-functional teams, including product/project managers, developers, and stakeholders, you will define and implement innovative solutions that meet user needs and business objective. You will lead user research initiatives to identify opportunities as-well-as problem solve possible solutions, will craft intuitive, user-centric designs that delight our customers and will leverage expertise in user research, interaction design and usability testing to ensure our digital experiences meet the highest standards of quality and effectiveness from conceptualisation to implementation

• Leading end-to-end user research, designing and conducting qualitative and quantitative studies (interviews, usability testing, surveys, journey mapping) to uncover key user needs, pain points, and behaviours.
• Enabling scalable knowledge sharing informed by industry trends and best practices through the creation of insight repositories, UX best practice adoption and advocating for user-centric design across the organisation.
• Enhancing web user experience through refined user journeys, intuitive flows and functions, as well as accessible content and information design hierarchy, ensuring seamless navigation and engaging interactions.
• Partner with the CX team to define success metrics and synthesise qualitative research with quantitative behavioural and operational data.
• Ensure we tie design outcomes to quantitative metrics and guide strategic prioritisation using user-driven evidence.

For a more comprehensive list, please view the Position Description

Position Description About You

As the Senior UX Designer, you will a strong understanding of interaction design principles and best practices. Your high-level communication and collaboration skills allow you to effectively present and justify design decisions to stakeholders. You excel at problem-solving, and have the ability to translate business goals and user needs into innovative design solutions, and your expertise in user-centred design principles & methodologies, and deep understanding of UX research (including qualitative and quantitative research techniques), interaction design and usability testing is second-to-none.

• Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar, as well as research tools including Typeform, Maze. Hotjar & Dovetail
• Familiarity with front-end development technologies such as HTML, CSS and JavaScript.
• Experience in UX design, with a strong portfolio showcasing your design process and deliverables.
• Experience with Adobe Experience Manager and working in an Agile development environment are desirable, but not essential.

It is expected that the successful candidate holds a degree in Human-Computer Interaction, Design, or related field with relevant experience, or possess an equivalent combination of experience and/or education and/or training.

About the Marketing and Student Recruitment team

The Marketing and Student Recruitment team plays a critical role in positioning Flinders as a forward-thinking, globally recognised university. We’re seeking motivated professionals who are passionate about delivering impactful campaigns, strengthening our brand, and supporting the recruitment of future students. If being part of a team that has big ambitions and is responsible for developing and implementing customer experience strategies and initiatives, please read on!

Life at Flinders

We say know your place. We say you've found it right here. Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So,why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Vibrant campus life and amenities including on campushealth care services,gymandchildcare centre (Bedford Park, South Australia).

Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Please see here for our Reconciliation Action Plan

Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

• Flinders University will require a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University.
• The contract of Employment is conditional upon the receipt of these completed compliance checks.
• A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

We embrace diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities. Flinders. Fearless.

Flinders University is a globally focused, locally engaged institution with a reputation for excellence in teaching, learning and research. Students are at the heart of Flinders – we’re focused on supporting their exceptional learning experience and equipping them with the skills to succeed in life beyond study. Our touchstone is that university life is enjoyable and enriching for all students, and our campuses are energising places for our staff.