Senior Underwriting Governance & AI Analytics Lead

Suncorp; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Performance incentives

Suncorp shares

Hybrid working

20 weeks parental leave

Study support

Wellbeing coaching

Retail discounts

Volunteer leave

Diversity & inclusion

Job summary

Suncorp seeks a Senior Underwriting Governance Specialist to strengthen underwriting governance for Vero SME through independent, data-led oversight and effective detective controls. You will monitor appetite adherence, operational processes and platforms used to write business, leading reviews and translating findings into practical improvements.

Collaborating across underwriting, risk, data and technology, you will develop dashboards and reporting to highlight breaches, remediation, and

Qualifications

• At least five years of general insurance experience across commercial underwriting, governance, risk, controls, assurance, or operational oversight.
• Strong knowledge of SME risk selection, underwriting appetite, guidelines, delegated authorities and platform controls.
• Experience designing, testing, monitoring and improving underwriting controls in a complex stakeholder environment.

Responsibilities

• Design and embed underwriting governance, reporting and reviews with clear ownership, evidence, and escalation requirements.
• Monitor appetite, guideline, referral and process adherence across underwriting operations.
• Analyse and reconcile data from multiple sources to identify exceptions, trends, control gaps and emerging risks.
• Develop dashboards and management reporting that provide clear oversight of breaches, remediation and residual risk.
• Lead thematic reviews and recommend practical improvements to underwriting processes, platforms, workflows and preventative controls.
• Explore responsible automation and agentic AI while maintaining data quality, security, validation and human oversight.

Education

ANZIIF qualification

Job description

Suncorp seeks a Senior Underwriting Governance Specialist to strengthen underwriting governance for Vero SME through independent, data-led oversight and effective detective controls. You will monitor appetite adherence, operational processes and platforms used to write business, leading reviews and translating findings into practical improvements.

Collaborating across underwriting, risk, data and technology, you will develop dashboards and reporting to highlight breaches, remediation, and