Senior Transport Operations Manager NSW & QLD

Flexi Personnel Australia; Sydney; On-site; AUD 120,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Full-time hours

Laptop provided

Mobile phone provided

Executive exposure to leadership team

Interstate travel possible

Performance bonus potential

Job summary

Flexi Personnel Australia is seeking a results-oriented Operations Manager for NSW and Queensland. Based from the Bella Vista office, you will lead transport operations, manage the Sydney team and coordinate Queensland subcontractors.

You’ll balance on-ground leadership with commercial accountability to deliver service, safety and profitability. The role requires a hands-on leader with urgency, strong cost awareness and a track record of improving margins and customer outcomes.

Qualifications

• Minimum 5 years' experience as a Transport Operations Manager with accountability for transport operations.

Responsibilities

• Lead and manage daily transport operations across NSW and Queensland, ensuring reliable, efficient service delivery.
• Oversee bookings, dispatch, fleet control, job allocation, collections and proof-of-delivery processes.
• Manage owner-drivers, subcontractors and external transport partners for capacity, reliability and cost effectiveness.
• Take ownership of customer relationships, resolve service issues promptly and maintain high service standards.
• Monitor operational performance, costs, productivity, utilisation and profitability.
• Identify opportunities to improve margins, reduce costs, increase productivity and grow volumes.
• Lead, coach and develop fleet controllers, customer service staff and operational support.
• Implement systems and reporting to improve accountability and efficiency.
• Maintain compliance with Chain of Responsibility, NHVR, WHS and road transport requirements.
• Travel to Queensland occasionally as required.

Skills

Fleet control

Dispatch

Transport coordination

Subcontractors

Owner-drivers

Leadership

Commercial awareness

Problem-solving

Reporting

Compliance

Travel flexibility

Job description

Flexi Personnel Australia is seeking a results-oriented Operations Manager for NSW and Queensland. Based from the Bella Vista office, you will lead transport operations, manage the Sydney team and coordinate Queensland subcontractors.

You’ll balance on-ground leadership with commercial accountability to deliver service, safety and profitability. The role requires a hands-on leader with urgency, strong cost awareness and a track record of improving margins and customer outcomes.