Senior Transformation Programme Manager - 18 Month Maximum Term Contract

CMC Markets ANZ; Sydney; On-site; AUD 150,000 - 230,000; Full time

Benefits offered by this job

My Days leave

Birthday leave

Free breakfast & coffee

Office five days a week

Job summary

CMC Markets ANZ is seeking a Senior Transformation Programme Manager to own the end-to-end improvement of client pathways across ANZ, from diagnosing broken processes to a fully adopted solution.

You’ll lead initiatives across onboarding journeys, vendor transitions and business cases, operating in a regulated financial services environment with a strong focus on governance and stakeholder leadership. You must have full working rights in Australia.

Qualifications

• Experience leading transformation or change programmes in a regulated financial services environment.
• Ability to translate business strategy into delivery plans and roadmaps.
• Strong stakeholder management and governance across multiple functions.

Responsibilities

• Lead the transformation lifecycle across four connected areas: strategy and mobilisation, process improvement, vendor management, governance and leadership.
• Diagnose root causes and design future-state journeys with Product, Technology and Data teams.
• Onboard and transition vendors and protect service continuity post-launch.
• Influence senior stakeholders to secure timely decisions while managing risk, compliance and audit-readiness.

Skills

Transformation management

Stakeholder leadership

Process design

Vendor management

Governance

Education

Relevant degree

Lean or Six Sigma qualification

Job description

If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company that’s growing with you, by global expansion and product offering.

As our Senior Transformation Programme Manager, you'll take real ownership of how CMC Markets improves the way it serves clients across ANZ, from the first diagnosis of a broken process through to a fully adopted, working solution.

One month you might be redesigning a client onboarding journey with Product and Technology. The next, you could be leading a vendor transition or presenting a business case to senior leaders. Few roles offer this breadth of experience in process design and stakeholder leadership, all inside a regulated financial services environment.

At the centre of it all is a company built on a simple belief: financial markets should be accessible to everyone. Every process you improve and every pilot you scale brings that mission closer for our clients and the colleagues who serve them.

Why You'll like working here

Just some of the reasons you’ll love working here include:

• Leave benefits: Accrue 5 additional annual leave entitlements each year called My Days, as well as enjoying 5 extra annual leave days once you pass 12 months. Enjoy your birthday off to spend time with family and friends, on us! Utilise a free annual charity day to give back to your community.
• $0 Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders!
• Continuous learning: Our L&D offering covers both technical and performance training, ensuring you're always learning new skills.
• Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing
• Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.
• Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls!

What you’ll be working on

You’ll lead the full transformation lifecycle across four connected areas:

• Strategy and mobilisation: Setting the scope, governance and integrated delivery plan for each initiative, and building the business case that justifies it.
• Process improvement and design: Diagnosing root causes through data and frontline workshops, then designing practical future-state journeys with Product, Technology and Data teams.
• Vendor management: Leading vendor onboarding and transition and protecting service continuity once live.
• Governance and stakeholder leadership: Running pilots through to scaled rollout, tracking benefits, and influencing senior stakeholders to secure timely decisions, all while keeping risk, compliance and audit-readiness front of mind.

What will help you be successful?

• You’ll thrive here if you’ve led complex transformation, or change programmes in a regulated financial services environment or another complex, client-facing business. You’re comfortable juggling operational, technology, data and vendor dependencies against tight timelines, and you know how to turn a business case and a risk register into real delivery. You read data well, you use it to find root causes, and you can influence senior stakeholders even without direct authority over them.
• Experience in trading, banking, wealth management or another client-service-intensive financial business is a bonus, as is exposure to client onboarding, workflow automation or case management improvements. A relevant degree or recognised programme, change, Lean or Six Sigma qualification will also stand you in good stead.
• You must have full working rights in Australia.

The things we live by

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

Please be vigilant when applying for jobs online. CMC Markets will never request personal identification details, such as Date of Birth or Tax File Number prior to an offer being made. If your initial application is successful, regardless of whether you’ve applied directly or through an approved recruiter, you will always liaise with a representative from CMC’s Talent Acquisition team. We will only discuss a role you have formally applied for via phone or email (CMC Markets email address); and never via Facebook