Senior Technical Program Manager (Unit 42)

Palo Alto Networks, Inc.; New South Wales; On-site; AUD 120,000 - 150,000; Full time

Job summary

A leading cybersecurity company in New South Wales is seeking a Senior Technical Program Manager to oversee multiple projects in digital forensics and incident response. The ideal candidate will have over 7 years of project management experience, preferably in cybersecurity, along with effective communication and problem-solving skills. This full-time role offers the opportunity to lead projects that make a significant impact in the cybersecurity landscape.

Qualifications

• 7+ years of professional experience in Project Management.
• Proven ability to lead multiple large-scale projects.
• PMI Project Management Professional (PMP) certification preferred.

Responsibilities

• Manage multiple projects effectively by defining schedules and goals.
• Maintain and update status reports for clients.
• Support the delivery of quality solutions to clients.

Skills

Project Management

Cybersecurity

Digital Forensics

Incident Response

Communication

Problem Solving

Education

Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field

Tools

Google Suite

Asana

Clarizen

Job description

Overview

Senior Technical Program Manager (Unit 42) – Unit 42 Consulting, Palo Alto Networks

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Our Mission

At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career

The Senior Technical Project Manager will be a member of the Global Consulting Operations team and will be responsible for supporting multiple projects concurrently in partnership with our technical teams, clients, and internal stakeholders. This position will be focused on Unit 42’s Digital Forensics and Incident Response engagements, as well as Proactive Service engagements, and will report directly to the Manager for Unit 42 Security Consulting Project Management Office (PMO).

Responsibilities

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed
• Maintain and update status reports for external clients and customers
• Identify issues and risks related to projects and overall health of the client; ensure any identified issues/risks are escalated to the project Engagement Lead
• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion
• Support the delivery of quality solutions to clients and customers, with a goal of exceeding expectations
• Maintain a strong understanding of the Professional Services team’s skill sets
• Partner with consulting leadership with any staffing needs for each project
• Develop strong partnerships with internal and external stakeholders for each project
• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines
• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships
• Comfortable with managing customer expectations and dealing with conflict

Qualifications

Your Experience

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience
• 7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Incident Response, Cyber Risk/Controls, or other related technical experience
• PMI Project Management Professional (PMP) certification or equivalent preferred
• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation
• Flexibility to work nights, weekends, holidays as needed
• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations
• Ability to maintain confidentiality and diplomacy
• Ability to communicate effectively in both verbal and written form
• Strong proficiencies with Google Suite, Asana, and Clarizen preferred
• Previous direct client/customer consulting experience preferred

Additional Information

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensics services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Project Management
• Industries: Computer and Network Security

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