Senior Technical Business Analyst – Remote

Megaport; Brisbane; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first culture

Coworking options

Parental leave

Birthday leave

Annual leave purchase

Wellness allowance

Learning allowance

WeWork access for remote workers

Kudos and Legend awards

Job summary

Megaport is seeking a Technical Business Analyst to bridge business needs and technical solutions within one of our Software Engineering teams. You will uncover root causes through targeted questions and define clear business context, acceptance criteria, and stakeholder impact.

You will keep the backlog refined and unblock developers by clarifying questions and maintaining thorough documentation, while partnering with engineers to deliver value to our customers.

Qualifications

• 5+ years of dedicated experience in Business Analysis within agile software teams.
• Ability to ask targeted questions and focus on root cause analysis over simple task execution.
• Technical understanding of API and system workflows to keep pace with engineers.
• Strong documentation skills to produce clear, concise outputs for diverse audiences.
• Ability to translate complex technical concepts into easily understandable terms.

Responsibilities

• Lead discovery sessions with stakeholders to capture and document product requirements.
• Visualise complex concepts through designs, workflows, and user journeys for alignment.
• Translate functional requirements into detailed technical specifications.
• Own and prioritise the team's backlog of user stories.
• Collaborate with engineers to refine product requirements and ensure clarity.
• Facilitate agile refinement sessions to align goals and impacts across teams.
• Continuously improve processes to boost collaboration between business and engineering.

Skills

Business Analysis

Agile / Scrum

Stakeholder Management

Requirements Documentation

APIs & Web APIs

Job description

Megaport is seeking a Technical Business Analyst to bridge business needs and technical solutions within one of our Software Engineering teams. You will uncover root causes through targeted questions and define clear business context, acceptance criteria, and stakeholder impact.

You will keep the backlog refined and unblock developers by clarifying questions and maintaining thorough documentation, while partnering with engineers to deliver value to our customers.