Senior Team Assistant - Product & Technology

zipcolimited; Sydney; Hybrid; AUD 75,000 - 100,000; Full time

Benefits offered by this job

25 days paid leave annually

Parental leave—16 weeks (primary)

Wellbeing benefits

Health insurance discounts

Volunteering leave

Discounts with Zip partners

Job summary

Zip Co Limited in Sydney is seeking a Senior Team Assistant to support Technology and Product leaders, keeping priorities organised and connected across teams. You'll coordinate diaries, meetings and communications, manage executive priorities and drive initiatives with a proactive, problem-solving approach in a hybrid work model.

With 3+ years of executive support experience, you’ll build relationships, streamline processes and help leaders navigate changing priorities in a fast-paced

Qualifications

• 3+ years' experience in an Executive Assistant or Senior Team Assistant role supporting senior leaders.
• Exceptional organisation and prioritisation skills for fast-moving environments.
• Proactive, solutions-focused approach with the ability to work independently.
• Strong communication and relationship-building across teams.

Responsibilities

• Keep Technology and Product leaders organised by managing diaries, meetings, communications and priorities.
• Coordinate leadership meetings, planning sessions and offsites with actions and decisions tracked.
• Foster team cohesion through communications, events, onboarding and initiatives.
• Build strong relationships and help remove blockers across Zip.
• Identify more efficient ways of working using AI and automation.

Skills

Organisation skills

Prioritisation

Proactive approach

Communication

Relationship building

Judgement

Discretion

AI & automation

Risk management

Tools

AI tools

Job description

Senior Team Assistant

Make a real impact behind the scenes, partnering with Zip's Technology and Product leaders to keep teams connected, priorities moving and big ideas on track.

Bring your executive support experience, exceptional organisation skills and proactive approach to solving problems.

Enjoy hybrid working from Sydney, with office days aligned to the executives you support.

Write your story with a career at Zip

Join Zip's Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As our Senior Team Assistant, you'll support senior leaders across Technology and Product, bringing structure, energy and organisation to two of Zip's key functions. From managing executive priorities to coordinating team initiatives, you'll play an important role in helping our leaders and teams do their best work.

What you'll own

• Keep our Technology and Product leaders organised and focused by proactively managing diaries, meetings, communications and competing priorities.
• Coordinate leadership meetings, planning sessions and offsites, ensuring actions, decisions and commitments stay on track.
• Bring our teams together through engaging communications, events, onboarding and team initiatives.
• Build strong relationships across Zip, connecting people, anticipating needs and helping remove blockers.
• Find smarter ways of working by improving processes and embracing technology, AI and automation.

What you'll bring to the team

• Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow.
• So whether you meet some or all of the desirable attributes below, we'd still love to hear from you:
• 3+ years' experience in an Executive Assistant, Senior Team Assistant or similar role supporting senior leaders.
• Exceptional organisation and prioritisation skills, with the ability to stay one step ahead in a fast moving environment.
• A proactive, solutions focused approach, with the confidence to work independently and navigate changing priorities.
• Strong communication and relationship building skills, with the ability to connect and collaborate across teams.
• Sound judgement, attention to detail and discretion when handling confidential information.
• Handle sensitive information with professionalism, sound judgement and discretion.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You'll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally...get to know us

Zip Co Limited (ASX: ZIP) is a digital financial