Senior Tax Agent & Team Supervisor — Tax Planning

Advance Accounting Pty Ltd; Sydney; A distancia; AUD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Varied responsibilities

Descripción de la vacante

Advance Accounting Pty Ltd is seeking an organized Reservation Support Agent to assist customers with reservation inquiries, options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service. This remote role offers flexibility and ongoing training to help you excel in reservations and customer interactions.

Formación

• Strong customer-service skills.
• Excellent attention to detail.
• Good written and verbal communication.
• Strong organization.
• Basic computer proficiency.
• Comfortable researching online.
• Ability to learn reservation systems.
• Dependable and self-motivated.
• Strong time-management skills.

Responsabilidades

• Respond to reservation inquiries.
• Research available options.
• Gather customer preferences and information.
• Assist with coordinating reservations.
• Review reservation details for accuracy.
• Provide confirmations and relevant information.
• Assist with modifications and updates.
• Communicate with providers when necessary.
• Maintain organized reservation records.
• Follow up regarding outstanding details.
• Provide professional customer assistance.

Conocimientos

Customer-service

Attention to detail

Written & verbal communication

Organization

Basic computer skills

Online research

Learn reservation systems

Dependable & self-motivated

Time management

Reservation experience helpful

Herramientas

Reservation systems

Descripción del empleo

Reservation Support Agent

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

• Strong customer-service skills
• Excellent attention to detail
• Good written and verbal communication
• Strong organization
• Basic computer proficiency
• Comfortable researching online
• Ability to learn reservation systems
• Dependable and self-motivated
• Strong time-management skills
• Previous reservation experience is helpful but not required

Why Choose Us?

• Remote Environment: Provide reservation support remotely
• Flexible Scheduling: Organize your availability around customer needs
• Training Available: Learn reservation processes and systems
• Ongoing Support: Access educational resources and continued guidance
• Professional Development: Build customer service, research, organization, and communication skills
• Varied Responsibilities: Work with different customer requests and reservation needs