Senior Systems & Reporting Specialist

EML Group; City of Melbourne; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport

RewardsHub discounts

Wellbeing program

Learning & development

Employee Assistance Program (EAP)

Company events

Annual incentive scheme

Job summary

EML Group in Melbourne is seeking a Senior Systems & Reporting Specialist to lead the ongoing management, development and maintenance of our People Systems (Workday), ensuring processes run efficiently and are easy to use across the employee lifecycle.

As a subject matter expert, you’ll provide guidance on security administration, business process design, reporting and analytics, while supporting the rollout of new technologies, systems and processes and building impactful dashboards for

Qualifications

• 4+ years hands on configuration experience with Workday (HCM and recruitment desirable).
• Experience with project methodologies and tools such as Agile and JIRA.
• Understanding of ticketing systems and managing escalations.
• Experience using Microsoft Word, Excel and SharePoint suite.
• Strong critical thinking and problem-solving to deliver optimal solutions.
• Familiarity with change request documentation for approvals.

Responsibilities

• Manage and continuously improve People Systems (Workday) for a positive user experience across the employee lifecycle.
• Partner with leaders to maintain systems governance and prioritise projects and reporting.
• Develop and maintain reports and dashboards to support self-service insights.
• Contribute to the People Digital Strategy by researching new technologies and delivering solutions.
• Build relationships with stakeholders to ensure solutions meet user needs and content remains current.
• Develop digital learning resources and provide training to help managers use available technologies.

Skills

Workday configuration

HCM & recruitment

Agile & JIRA

MS Word / Excel / SharePoint

Tools

Workday

JIRA

SharePoint

Microsoft Excel

Microsoft Word

Job description

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Why Join EML?

An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between:

• Monthly rostered days off, or
• A 9-day fortnight

giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future-focused careers in the industry. Our deep expertise, purpose-driven work and development pathways help you build a long-term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML

We’re now welcoming applications for Senior Systems & Reporting Specialist to join our supportive, purpose-driven team. This role can be based in any of our EML offices, on a Full-time, 6-month parental leave contract.

You will lead the ongoing management, development and maintenance of our People Systems, ensuring processes run efficiently and are easy to use.

As a subject matter expert, you’ll provide guidance and support across security administration, business process design, reporting and analytics, while supporting the implementation of new technologies, systems and processes.

What You’ll Be Doing

• Manage and continuously improve People Systems (Workday), ensuring efficient processes, accessible functionality and a positive user experience across the employee life cycle.
• Partner with the Leader, Remuneration, Systems and Reporting to maintain systems governance and prioritise projects, initiatives and reporting activities.
• Develop and maintain reports and dashboards that support business needs and promote self-service across EML.
• Contribute to the People Digital Strategy by researching new technologies and recommending and delivering solutions aligned with strategic priorities.
• Build strong relationships with internal and external stakeholders and subject matter experts to ensure solutions meet user needs and content remains accurate and current.
• Develop digital learning resources, maintain People SharePoint content and provide training and coaching to help managers and the People team confidently use available technologies.

What We’re Looking For

• 4+ years hands on configuration experience with Workday is essential. (HCM and recruitment would be highly desirable)
• Experience in using project methodologies and tools such as Agile and JIRA.
• Understanding of the use of ticketing systems and managing incoming support escalations.
• Experience in the use of the Microsoft suite including; Word, Excel, SharePoint.
• Demonstrated proficiency in the ability to apply critical thinking and be able to problem solve to provide an optimal solution.
• Familiarity with completing and submitting change request documentation for review and approval to implement enhancements.

Why You’ll Love Being Part of EML

• Hybrid work options for better balance.
• Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
• Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
• Corporate wellbeing program, including gym and health insurance discounts.
• Comprehensive learning and development tailored to help you grow.
• More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
• Company-wide celebration events that keep us connected.
• Annual incentive scheme + regular salary reviews.

Ready to Make an Impact?

If you're looking for a purposeful, people-focused career with stability, balance and a culture that celebrates you we would love to hear from you.