Senior Student Success Officer, Gadigal Centre (Identified)

University of Sydney; Camperdown; Presencial; AUD 105.000 - 129.000; Jornada completa

Descripción de la vacante

The Senior Student Success Officer, Gadigal Centre at the University of Sydney supports Aboriginal and Torres Strait Islander students across their university journey, providing culturally informed guidance, coordination of programs, and data-informed insights to improve outcomes.

Based at Gadigal Centre, the role collaborates with faculties, student services and ITAS programs, using Power BI and CRM data to inform interventions, drive engagements and strengthen student progression, with a

Formación

• Demonstrated knowledge of Aboriginal and Torres Strait Islander cultures and issues.
• Experience supporting students, preferably in tertiary education.
• Experience in data management and reporting with Power BI/CRM.
• Experience coordinating programs and managing multiple priorities.
• Tertiary qualification or equivalent training with Working with Children Check or willingness to obtain.

Responsabilidades

• Work with students, academic leaders and service teams to provide holistic support.
• Advocate for Aboriginal and Torres Strait Islander students and manage cases.
• Analyse student data to inform programs and decision-making.
• Coordinate programs including ITAS, scholarships and engagement initiatives.
• Develop inclusive processes and strengthen referral pathways.
• Support Gadigal Centre operations, events and reporting.

Conocimientos

Power BI

CRM systems

Data analysis

Student support

Educación

Tertiary qualification in a relevant field

Herramientas

Power BI

CRM software

Descripción del empleo

• Full time, continuing (contingent on funding)
• Support Aboriginal and Torres Strait Islander students to thrive and succeed throughout their university journey
• Base Salary $117,133 + 17% superannuation

About the opportunity

This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW).

If you identify as an Aboriginal and/or Torres Strait Islander person, please submit a copy of your Confirmation of Aboriginality with your application.

The Gadigal Centre is the University of Sydney’s dedicated student centre for Aboriginal and Torres Strait Islander students, providing academic, pastoral and cultural support services to Indigenous students to help them achieve their full potential.

The Senior Student Success Officer, Gadigal Centre (Identified) provides culturally informed, holistic support to Aboriginal and Torres Strait Islander students across their university journey. Working within the Gadigal Centre, you will support student engagement and academic progression, coordinate key programs and use student data and insights to continually strengthen services and outcomes.

Your key responsibilities will be to:

• work closely with students, academic leaders, faculties and professional service teams
• provide holistic guidance, advocacy and case management to Aboriginal and Torres Strait Islander students
• manage and analyse student data to inform programs, interventions and decision-making
• coordinate student support programs including ITAS, scholarships and student engagement initiatives
• develop culturally inclusive processes and strengthen student support and referral pathways
• support Gadigal Centre operations, events, reporting and continuous improvement initiatives.

About you

• demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies, cultures and contemporary issues
• experience supporting students, preferably within a tertiary education environment
• experience managing and analysing data using platforms such as Power BI and CRM systems
• demonstrated experience in student data management, analysis and reporting
• experience coordinating programs and managing multiple operational priorities
• tertiary qualifications in a relevant field or equivalent relevant training and experience, with a current Working with Children Check or willingness to undergo employment screening.

The University of Sydney YURA Network, formally the Aboriginal and Torres Strait Islander Staff Network promotes sharing of experiences, networking and professional support for career development and mentoring. It is supported by the Aboriginal and Torres Strait Islander Employment Plan 2022-2024 that aims to increase employment and development opportunities for Aboriginal and Torres Strait Islander staff.

The University recognises that the cultural load undertaken by Aboriginal and Torres Strait Islander staff on behalf of the University culturally enriches the institution. It also advances the University’s commitment to empowering Aboriginal and Torres Strait Islander staff and communities. Engagement with cultural duties, engagement with Aboriginal and Torres Strait Islander traditional knowledge holders and navigating cross-cultural interactions are recognised as crucial elements of this role and will be allocated appropriate time in workloads, including work plans, and will be considered in criteria for promotion.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in satisfactory terms to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.

Click to view the Position Description for this role.

Applications Close

Sunday 01 November 2026 11:59 PM

The University reserves the right not to proceed with any appointment.