Administration Officer – Marketing And Communications

Griffith University Employees, Location, Alumni; Gold Coast City; Hybrid; AUD 82,000 - 92,000; Full time

Benefits offered by this job

Learning & development opportunities

On-site and work-from-home options

Salary packaging options

Parental leave & leave loading

Job summary

Griffith University on the Gold Coast campus is seeking an Administration Officer for Schools Engagement and Pathways. The role provides high-quality administrative and operational support to the Future Students team, coordinating student ambassador engagements, campus visits, events and related business processes.

You will hold at least an associate diploma with two years of relevant experience, enjoy building stakeholder relationships, and support budgeting, procurement, and system

Qualifications

• Experience providing administrative and operational support in a service-focused environment.
• Strong organisational and time-management skills with ability to manage multiple activities.
• Attention to detail and accuracy across databases, spreadsheets and online systems.

Responsibilities

• Coordinate end-to-end administration of student ambassador engagements including recruitment and onboarding.
• Provide logistical support for school engagement activities (campus visits, tours, room bookings, catering, transport).
• Monitor emails and triage enquiries for ambassadors and stakeholders.
• Maintain records, support process improvements and prepare reports.

Skills

Administrative support

Organisational skills

Attention to detail

Database/Spreadsheet skills

Education

Associate diploma

Job description

Company Description

Every institution values excellence. What matters most is why.

Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why?

Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Job Description

About the Opportunity

The Schools Engagement and Pathways Administration Officer supports the Senior Future Students Manager and the Future Students team more broadly. Under general direction, this position is responsible for providing high-quality administrative and operational support for the team’s school engagement activities, student ambassador program, campus visits, events and associated business processes.

Key responsibilities

• Coordinate the end-to-end administration of student ambassador engagements, including recruitment and engagement activities, onboarding requirements, access arrangements and maintenance of casual student ambassador profiles.
• Coordinate administrative and logistical support for school engagement activities, including but not limited to; campus visits, tours, presentations, room bookings, catering and transport.
• Monitor designated individual and shared email accounts, triage enquiries and provide timely, professional support to student ambassadors, school contacts and internal stakeholders.
• Provide administrative support, including records management, and process improvement.
• Support projects through research, data collection, and the preparation of reports, presentations, correspondence, and submissions.
• Maintain databases and online systems, process procurement and financial transactions, and assist with system improvements.
• Apply policies and procedures and contribute to the development of administrative processes.
• Monitor budgets, maintain financial records, and prepare invoicing, costings and reports.
• Build effective relationships with internal and external stakeholders.

About you

• The occupant of this position will hold a minimum of an associate diploma qualification and at least two years relevant work experience, or an equivalent combination of relevant skills, knowledge and experience.

In addition, you will demonstrate:

• Experience providing administrative and operational support within a complex, service-focused environment.
• Strong organisational and time-management skills, including the ability to coordinate multiple activities, manage changing priorities and meet operational deadlines.
• Demonstrated attention to detail and experience maintaining accurate information across databases, spreadsheets and online systems.

Candidates must have full unrestricted Australian work rights and will be subject to a National criminal history check.

What we can offer

This is a full time, fixed term opportunity for 12 months primarily based at our Gold Coast campus. As Griffith is a multi-site university, you may be required to work across other locations.

Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary

HEW 5 - $82,415.66 - $92,456.55 + 17% superannuation. Full package range - $96,426.31 - $108,174.16.

Additional Information

Why join Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture.

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.