Senior Strategic Communications Lead for High-Impact Issues

Australian Taxation Office; Sydney; Hybrid; AUD 110,000 - 170,000; Full time

Job summary

The Australian Taxation Office is seeking a Senior Communications Officer within ATO Corporate to lead complex, sensitive or high-risk communication strategies and advise senior stakeholders.

You will identify needs, assess evidence and risks, translate complex information into clear messaging, and deliver products that protect the ATO’s reputation while supporting informed decision‑making.

Qualifications

• Qualifications in communications, marketing, events, media, public relations, social media or a related field highly regarded but not essential.

Responsibilities

• Lead complex, sensitive or high-risk communication strategies and advise senior stakeholders.
• Coordinate activity across multiple teams or business areas.
• Manage complex stakeholder relationships and dependencies.
• Provide guidance and quality assurance for junior colleagues.
• Deliver communication products that manage operational and reputational risk.
• Monitor performance and evaluate communication outcomes.
• Deliver high‑quality outcomes within tight timeframes.
• Build influential relationships with senior stakeholders and partners.
• Anticipate issues and ensure compliance with accessibility, publishing, branding and privacy requirements.

Skills

Strategic communication

Media relations

Digital communication

Content publishing

Social media

Stakeholder management

Risk assessment

Performance evaluation

Leadership

Education

Communications/Marketing degree preferred

Job description

The Australian Taxation Office is seeking a Senior Communications Officer within ATO Corporate to lead complex, sensitive or high-risk communication strategies and advise senior stakeholders.

You will identify needs, assess evidence and risks, translate complex information into clear messaging, and deliver products that protect the ATO’s reputation while supporting informed decision‑making.