Senior Strata Community Manager

All Strata Management Services; City Of Vincent; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading strata management company in Mount Lawley, WA, is looking for a Senior Strata Community Manager. The role requires extensive experience in managing strata properties, strong knowledge of strata legislation, and excellent communication skills. This full-time position offers flexibility to work from home and a competitive salary, along with ongoing training opportunities.

Benefits

Attractive Remuneration Package

Flexibility to work from home up to 3 days a week

Ongoing paid training and development opportunities

Qualifications

• 5+ years in strata community management, ideally in Western Australia.
• Ability to guide strata owners on compliance and legislation.
• Track record in providing solutions-focused customer service.

Responsibilities

• Manage residential and commercial strata properties efficiently.
• Provide expert advice to strata owners.
• Ensure compliance with relevant legislation.

Skills

Extensive experience in strata community management

Strong understanding of strata legislation

Excellent communication and interpersonal skills

Highly organised with multitasking abilities

Commitment to exceptional customer service

Education

Completion of A100 SCA Training

Certificate IV in Strata Community Management

Job description

Overview

Salary based on experience/qualifications + Bonus

The role: We are seeking an experienced Senior Strata Community Manager to join our growing team at All Strata Management Services in Mount Lawley, WA. In this full-time role, you will be responsible for managing a small portfolio of residential, commercial and mixed strata properties, ensuring the efficient day-to-day operations and long-term planning for these communities.

What you will be doing

• Answering all calls and emails relative to your portfolio in a timely manner.
• Approving invoices for payment.
• Organising and attending General Meetings, minute taking and issuing.
• Providing expert advice and guidance to strata owners on a range of strata-related matters.
• Ensuring compliance with relevant strata, property, and other applicable legislation.
• Implementing long-term strategic plans for the growth and improvement of strata communities.

What your team will do for you

• Insurance renewals, quotes and claims.
• Preparation of notice of meetings.
• Memorandums/Flyers.
• Preparation of financials and budgets.

What we're looking for

• Extensive experience (5+ years) in strata community management, preferably within a large or complex portfolio in Western Australia.
• Strong understanding of strata legislation, regulations, and best practices.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders.
• Highly organised with the ability to manage multiple tasks and competing priorities.
• Commitment to providing exceptional customer service and a solutions-focused approach.
• Completion of the A100 SCA Training and either has or working towards completing the Certificate IV in Strata Community Management.

Who we are

All Strata Management Services has been serving and supporting owners and residents of Strata properties in Perth for over 35 years. With a vision to set and provide a new benchmark for quality and professionalism in the industry, we set about building an outstanding team of experienced Community Managers and Assistants that would help deliver All Strata's goal.

Today All Strata continues to lead the way with All Strata becoming the first business to achieve Strata Management Practice Standard (SPS) Certification in Australia for excellent procedures and policies.

What we offer

At All Strata Management Services, we are committed to supporting our employees' professional and personal growth. We offer a competitive salary, opportunities for career development, and a range of benefits, including:

• Attractive Remuneration Package
• Flexibility to work from home up to 3 days per week once training completed
• Ongoing paid training and development opportunities
• Office hours 9am to 4pm (Note hours are only 7 hour per day, 35 hours per week) with mixed AGM Meeting times during business hours and up to 15 schemes that prefer a 5:00pm AGM Start Time.

Apply now for this exciting opportunity to join our dynamic team and contribute to the success of our growing strata management business.

Unlock job insights

Salary match | Number of applicants | Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Community Manager?
• Do you have a current Police Check (National Police Certificate) for employment?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• Do you have a current Australian driver's licence?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.