Senior Stores Sales Assistant

Duluxgroup Ltd.; Underwood; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Up to $1,000 private health extras gap

Staff discounts on DuluxGroup products

Fitness Passport access

20 weeks paid parental leave (primary)

2 weeks partner leave from day one

Wellbeing Hub and EAP support

Recognition programs

Job summary

DuluxGroup Ltd. is seeking a proactive customer service professional for our Underwood Dulux Trade Centre. You will welcome trade and DIY customers, provide product recommendations, and assist with tinting and sales transactions in a busy retail environment.

Join a supportive team with opportunities for learning, career development, and employee benefits. The role requires good communication, a customer‑facing mindset, and the ability to lift up to 25kg.

Qualifications

• Demonstrated experience in a customer facing role
• Retail/Trade sales experience would be highly desirable
• Must be physically fit to lift products up to 25kgs

Responsibilities

• Welcoming and assisting trade and DIY customers with genuine care
• Offering advice and product recommendations that make a difference
• Mixing and tinting paint (we'll teach you—it's easier than it sounds!)
• Handling transactions and keeping the store looking its best

Skills

Customer service

Communication

Retail sales

Teamwork

Tools

POS system

Job description

For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ's most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.

Our network of Dulux Trade and Paint Spot stores provide our customers best in class service and products across the country.

If you're someone who thrives on making someone's day better, loves a good chat, and takes pride in delivering great service, this is your opportunity to shine.

What You'll Be Doing:

• Welcoming and assisting trade and DIY customers with genuine care
• Offering advice and product recommendations that make a difference
• Mixing and tinting paint (we'll teach you—it's easier than it sounds!)
• Handling transactions and keeping the store looking its best

This is aFull-timerole of 38 hours per week, based at ourUnderwood Dulux Trade Centre store. We are seeking candidates who are available to work Monday to Friday, with flexibility to work rotating Saturday morning shifts.

• Up to $1,000 annually to cover private health extras gap costs
• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We're Looking for:

You enjoy working with people, have great communication skills and are passionate about helping others. We do require you to regularly lift products that weigh up to 25kgs so being physically fit is essential.

• Have demonstrated experience in a customer facing role
• Retail/Trade sales experience would be highly desirable

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to 'Imagine a Better Place'

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.