Senior SRE — Cloud, OpenShift & Platform Reliability

Egis Group; Victoria; On-site; AUD 120,000 - 180,000; Full time

Job summary

Certus Digital, part of Egis Group, is seeking a Senior Site Reliability Engineer to deliver reliable, secure, scalable infrastructure and platform services for customer outcomes. Reporting to the Principal Site Reliability Engineer, you will collaborate with customers, delivery teams, platform specialists, and support teams to deploy, operate, and improve customer application and platform environments.

Key duties include migrations support, reliability improvements, deployments, and DevOps

Qualifications

• 7+ years’ experience in a similar consultancy, customer-facing technology, managed services, or platform operations role.
• Strong expertise in customer application platforms, cloud services, and managed service operations including deployment, configuration, support, optimisation, and troubleshooting.

Responsibilities

• Act as a technical consultant to assist customers with migrations, operational transitions, and service improvement activities.
• Support delivery of reliability, operational excellence, service improvement initiatives, and customer outcomes across customer support and managed service environments.
• Support application teams in the technical configuration, deployment, maintenance, and support of customer application and platform environments.
• Troubleshoot customer application, cloud platform, integration, and platform configuration issues.
• Configure integrations between customer systems and supported application platforms.
• Enable Certus-hosted customer platform capabilities to support customer requirements, including email services, identity providers, access controls, and related platform services.
• Deploy and support customer application platforms and cloud platform services, including operational configuration and performance support.
• Use Certus DevOps deployment pipelines to enable features, perform maintenance, deploy new components, and improve repeatability of platform operations.
• Create and maintain technical documentation, operational runbooks, support procedures, architecture context, and knowledge articles.
• Provide support and maintenance of customer application environments, including participation in the on-call support function as required.

Skills

Linux

OpenShift

Kubernetes

Education

Tertiary IT qualification

Job description

Certus Digital, part of Egis Group, is seeking a Senior Site Reliability Engineer to deliver reliable, secure, scalable infrastructure and platform services for customer outcomes. Reporting to the Principal Site Reliability Engineer, you will collaborate with customers, delivery teams, platform specialists, and support teams to deploy, operate, and improve customer application and platform environments.

Key duties include migrations support, reliability improvements, deployments, and DevOps