Senior Settlements Officer

Keegan Adams Recruitment; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible hybrid model

Career progression

Learning opportunities

Job summary

Keegan Adams Recruitment is searching for a Senior Settlements Officer to own residential settlements and gain exposure to an expanding range of commercial transactions. You will work with internal teams and external partners to keep settlements moving smoothly and help shape processes as the commercial offering grows.

You're a proactive professional with five-plus years in mortgage settlements, excellent communication, and a collaborative mindset.

Qualifications

• At least five years' experience in mortgage settlements.
• Experience managing multiple settlement files while meeting deadlines.
• Excellent written and verbal communication skills with brokers, clients and internal teams.
• Strong attention to detail and organisational skills.
• Interest in learning commercial property settlements and improving processes.

Responsibilities

• Manage residential loan settlements end to end, with growing exposure to commercial transactions.
• Oversee a busy settlement pipeline, balancing competing priorities and maintaining momentum during high volume.
• Collaborate with Credit, Sales, Operations and Treasury, as well as brokers and clients, to progress loans within agreed timeframes.
• Confirm that supporting documentation is complete and meets Credit conditions.
• Prepare accurate instructions for panel lawyers covering loan documentation, funding and discharges.
• Keep internal systems and settlement records up to date, including records for security packets.
• Respond to customer and broker queries after settlement and support the repayment and discharge of loans.
• Mentor junior Settlements Officers and assist the Team Lead with broader team responsibilities.

Skills

Mortgage settlements

Communication skills

Attention to detail

Ownership

Process improvement

Job description

The client is a rapidly growing, multi-award-winning Australian fintech that has built a strong reputation in residential property lending. Combining technology with a practical, customer-focused approach, the business has established a solid platform and is now investing in the growth of its property-backed commercial lending offering.

This is an opportunity to join at a meaningful stage of that growth. As Senior Settlements Officer, you will take ownership of residential settlements while gaining exposure to an expanding range of commercial transactions. You will work closely with internal teams and external partners to keep settlements moving smoothly, with the opportunity to help shape processes as the commercial offering develops.

Typical duties include:

• Manage residential loan settlements end to end, with growing exposure to commercial transactions, ensuring all parties are aligned and ready to settle.
• Oversee a busy settlement pipeline, balancing competing priorities and maintaining momentum during periods of high volume.
• Work closely with Credit, Sales, Operations and Treasury, as well as brokers and clients, to resolve issues and progress loans within agreed timeframes.
• Confirm that supporting documentation is complete and meets the conditions set by the Credit team.
• Prepare accurate instructions for panel lawyers covering loan documentation, funding and discharges.
• Keep internal systems and settlement records up to date, including records for security packets.
• Respond to customer and broker queries after settlement and support the repayment and discharge of loans.
• Mentor junior Settlements Officers, act as a senior escalation point and support the Team Lead with broader team responsibilities.

The Opportunity:

The client is a rapidly growing, multi-award-winning Australian fintech that has built a strong reputation in residential property lending. Combining technology with a practical, customer-focused approach, the business has established a solid platform and is now investing in the growth of its property-backed commercial lending offering.

This is an opportunity to join at a meaningful stage of that growth. As Senior Settlements Officer, you will take ownership of residential settlements while gaining exposure to an expanding range of commercial transactions. You will work closely with internal teams and external partners to keep settlements moving smoothly, with the opportunity to help shape processes as the commercial offering develops.

Typical duties include:

• Manage residential loan settlements end to end, with growing exposure to commercial transactions, ensuring all parties are aligned and ready to settle.
• Oversee a busy settlement pipeline, balancing competing priorities and maintaining momentum during periods of high volume.
• Work closely with Credit, Sales, Operations and Treasury, as well as brokers and clients, to resolve issues and progress loans within agreed timeframes.
• Confirm that supporting documentation is complete and meets the conditions set by the Credit team.
• Prepare accurate instructions for panel lawyers covering loan documentation, funding and discharges.
• Keep internal systems and settlement records up to date, including records for security packets.
• Respond to customer and broker queries after settlement and support the repayment and discharge of loans.
• Mentor junior Settlements Officers, act as a senior escalation point and support the Team Lead with broader team responsibilities.

So who are you?

You're someone who thrives in a role where no two days look the same. You're not just checking boxes, you're actively looking for ways to improve the way things work, and you care about getting things right the first time. You'll be a great fit if you have:

• At least five years' experience in mortgage settlements, with a strong understanding of residential loan funding and discharges.
• Experience managing multiple settlement files and competing requests while maintaining accuracy and meeting deadlines.
• Excellent written and verbal communication skills, with the confidence to work directly with brokers, clients and internal teams.
• Strong attention to detail, sound organisational skills and a practical approach to resolving issues.
• A track record of taking ownership and following through to get settlements completed.
• An interest in learning commercial property settlements, improving processes and supporting the development of a growing team.
• A friendly, energetic and helpful approach to working with colleagues and customers.

Why Join?

Our client is not a traditional lender and they don't operate like one. You'll be joining a growing team where your ideas will be heard, your work will be recognised, and your development will be supported.

• A flexible, hybrid working model
• A high-growth environment where your role can evolve and career progression is expected
• A tight-knit, collaborative team culture with smart, driven people
• The opportunity to work at the intersection of finance and technology
• Competitive salary + performance incentives + learning opportunities