Senior Service Technician

Australian Fluid Handling (AFH); Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Torishima Australia, proud owner of Australian Fluid Handling (AFH), seeks a Senior Service Technician based in Melbourne. The role covers service, repair, and overhaul of pumps and compressors to API standards, with workload split between workshop and on-site visits along the East Coast.

You will diagnose issues, ensure safety and quality, and support client satisfaction. With 5+ years in the field, you will collaborate with engineering, sales, and support teams, maintain reports, and mentor

Qualifications

• 5+ years of experience servicing pumps and compressors.
• Familiarity with API standards is advantageous.
• Valid driver's license and willingness to travel if required.
• Right to work in Australia and willingness to travel interstate.
• Ability to diagnose issues and implement effective solutions.
• Clear and professional interaction with team members and clients.
• Commitment to safety and regulatory compliance.

Responsibilities

• Service, maintenance, and overhaul of pumps and compressors to API standards.
• Diagnose mechanical issues and perform high-quality repairs in workshop or at customer sites.
• Ensure compliance with safety regulations and quality standards.
• Collaborate with engineering, sales, and support teams for feedback and service improvements.
• Maintain detailed service reports, records, and documentation for warranty and traceability.
• Support customer relationships through professional service and clear communication.
• Identify opportunities for process improvements and mentor junior technicians.
• Assist with equipment assembly, testing, and commissioning for projects.

Skills

Pumps & compressors service

API standards knowledge

Diagnostics & troubleshooting

Safety compliance

Customer communication

Team collaboration

Travel readiness

Job description

Torishima Australia is looking to hire a Senior Service Technician to be based in Victoria. Torishima Pump, a globally recognized Japanese company, specializes in the design and manufacture of centrifugal pumps and fluid handling systems for power generation, desalination, oil & gas, and water infrastructure markets. Australian Fluid Handling (AFH), proudly owned by Torishima, is a leading provider of engineered pump and compressor solutions. We design, supply, and service a wide range of fluid handling equipment across critical industries, including oil & gas, mining, water, and infrastructure. We are seeking a skilled and motivated Senior Service Technician to join our team based at our Victoria branch in Melbourne.

Role Summary

This hands-on role involves the service, repair, and overhaul of a wide range of rotating equipment, with a strong focus on centrifugal pumps and compressors including both general-purpose and heavy-duty units built to API standards (including API 610, API 685, API 675, API 618 etc). The Senior Service Technician will be reporting to workshop supervisor and responsible for both workshop-based and some on-site service activities, ensuring high-quality workmanship, safety compliance, and customer satisfaction. This role is critical to supporting AFH’s reputation for reliability and technical excellence across Australia’s industrial and infrastructure sectors.

Key Responsibilities

• Perform service, maintenance, and overhaul of pumps, compressors, including both general- purpose and heavy-duty units to API standards
• Accurately diagnose mechanical issues and execute high-quality repairs both in the workshop and, when required, at customer sites along the East Coast.
• Ensure all work is carried out in compliance with safety regulations, quality standards, and AFH Integrated Management System requirements.
• Collaborate with engineering, sales, and customer support teams to provide technical insight and field feedback on equipment performance and serviceability.
• Maintain detailed service reports, inspection documentation, and job records to support warranty, quality, and traceability requirements.
• Support customer relationships by delivering professional service, providing technical advice, and ensuring clear communication during and after service visits.
• Identify opportunities for continuous improvement in service processes and support internal training and mentoring of junior technicians.
• Assist with equipment assembly, testing, and commissioning for new projects as needed.

Qualifications and Experience

• Minimum of 5 years' experience in servicing pumps and compressors.
• Familiarity with API standards is advantage.
• Valid driver's license and willingness to travel if required.
• Must have the right to work in Australia, and willingness to travel interstate
• Ability to diagnose issues and implement effective solutions.
• Clear and professional interaction with team members and clients.
• Flexible in handling diverse tasks and adjusting to changing priorities
• Commitment to maintaining a safe working environment.