Senior Service Delivery Technician

Albury Wodonga Health; Albury City Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

A regional healthcare provider is seeking an ICT Senior Service Delivery Technician to enhance technical support for their operations. This full-time role within the ICT Service Delivery Team is crucial for maintaining critical systems and ensuring optimal service delivery for their clinicians and staff, directly impacting the care of over 300,000 people in the community.

Benefits

Access to wellness programs

Professional growth opportunities

Employee rewards and benefits

Qualifications

• Experience in providing high-quality technical support.
• Ability to maintain critical ICT systems.
• Strong communication skills to support staff.

Responsibilities

• Deliver high-quality technical support across the organisation.
• Maintain critical systems to ensure seamless operation.
• Support clinicians and staff to enhance patient care.

Skills

Technical support

ICT service delivery

System maintenance

Job description

The ICT Senior Service Delivery Technician will be a valued member of the ICT Service Delivery Team to deliver high-quality technical support, maintain critical systems, and ensure the smooth operation of ICT services across Albury Wodonga Health. This role plays a key part in supporting our clinicians and staff to provide exceptional care to our community.

About The Role

Join the largest regional health service between Sydney and Melbourne. Access to wellness programs and fitness passport. Albury Wodonga's lifestyle is one you can afford to enjoy!

• Make a real difference locally – Your work directly supports healthcare services for over 300,000 people across Northeast Victoria and Southern NSW.
• Be part of a growing regional hub – Albury-Wodonga is one of Australia’s fastest-growing regional centres, offering affordable living, great schools, and a vibrant lifestyle.
• Shape the future of healthcare ICT – Help deliver innovative technology solutions that improve patient outcomes and staff experience.

Employment Type

This is a permanent full time opportunity.

About Albury Wodonga Health (AWH)

AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the border cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of up to 300,000 across North-East Victoria and Southern NSW.

What awaits you at AWH?

We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle. We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development.

Important Notice

AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.

All healthcare workers must maintain all vaccinations required by relevant healthcare regulations, guidelines, or their specific role within the organisation. In addition to mandatory vaccinations, AWH strongly encourage all employees to receive the COVID-19 vaccination and the seasonal influenza (flu) vaccination, as recommended by public health authorities and as a preventative measure to help ensure the safety and well-being of patients, colleagues, and the broader community.