Senior Sergeant - NSWSO - Sutherland

Department of Communities and Justice; Sutherland Shire Council; On-site; AUD 70,000 - 95,000; Full time

Job summary

The Department of Communities and Justice in New South Wales is seeking a supervisor to oversee day-to-day administrative and court services, ensuring statutory obligations are met and clients receive professional support. You will lead a team, manage rosters and records, and assist court users including judicial officers and jurors.

The role demands calm professionalism and empathy in high-pressure situations.

Qualifications

• Supervise, mentor and support team members.
• Maintain records and rosters in line with guidelines.
• Demonstrate professionalism and empathy in high-pressure situations.

Responsibilities

• Provide day to day supervisory and/or administrative services to meet statutory obligations.
• Undertake law enforcement duties in compliance with relevant legislation.
• Maintain records and ensure rosters are maintained and visible.
• Provide high-quality services to court users, including judicial officers and jurors.

Skills

Leadership

Customer service

Records management

Job description

Provide day to day supervisory and/or administrative services to meet statutory obligations and deliver high quality and professional services to clients including the service and execution of court process, management of jurors and court security.

Key responsibilities

• Supervise, mentor, and support team members in their duties, contributing to team development.
• Undertake law enforcement duties in compliance with relevant legislation, policies and procedures.
• Maintain records to meet prescribed financial and operational guidelines, as well as ensuring the Centre's roster is maintained and visible.
• Provide high-quality services to court users, including judicial officers and jurors.

What you need

• Download the role description.
• These responsibilities are crucial for ensuring smooth operations and effective client management in a dynamic and potentially high-pressure environment.
• Demonstrate Professionalism and Empathy: Stay calm and professional in high-pressure situations, ensuring effective resolution of incidents.