Senior Security Commissioning Technician

ACG; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

ACG Integration in Melbourne seeks a Senior Security Commissioning Technician with hands-on Genetec experience to lead commissioning of enterprise security systems in data centres and projects across Australia. You will configure, test and hand over Genetec Security Center modules, work with technicians and engineers, and ensure compliance with design specs and SLAs.

The role requires a strong IT background, relevant qualifications, and a current security licence.

Qualifications

• Proven hands-on experience configuring and commissioning enterprise access control and video platforms.
• Genetec certification across core modules (Omnicast and Synergis) within an agreed timeframe.
• Strong understanding of network fundamentals and IT infrastructure.
• Current security licence for the state you work in.
• Australian resident with NV1 clearance held or obtainable.
• Accreditation on a second platform (Lenel, Gallagher, Honeywell EBI, Milestone, Integriti or C-CURE).
• Experience working in data centres or on enterprise security solutions.

Responsibilities

• Configuring, programming and troubleshooting all core Genetec Security Center modules without support (Omnicast, Synergis, Sipelia, AutoVu and Mission Control), plus connected devices
• Diagnosing and resolving advanced faults, remotely and on site, in line with SLAs
• Configuring and commissioning systems independently to an approved design, through to handover
• Liaising with Genetec support to resolve defects, licensing matters
• Guiding Technicians and Grade 7 Engineers and sharing learnings from escalated faults
• Maintaining configuration records, service documentation and as-built updates
• Keeping project logs and submitting daily timesheets
• Delivering quality workmanship and testing to relevant standards
• Supporting Project Managers, the Service Manager and Coordinators to meet objectives
• Participating in training, WHS and ISO-aligned plans
• Representing ACG professionally and complying with policies

Skills

Genetec

Access control

Video platforms

Second-level support

Network fundamentals

Education

Technical qualification in electrotechnology/ICT/engineering

Tools

Lenel

Gallagher

Honeywell EBI

Milestone

Integriti

C-CURE

Job description

Senior Security Commissioning Technician

Security Engineer – Genetec | Melbourne (Sydney & Brisbane opportunities also available)

Company vehicle, uniform and specialist tools of trade are all provided as part of your salary package.

Join ACG Integration, a leader in enterprise electronic security, where you’ll work on cutting-edge systems across access control, CCTV, integration, software and IT networks.

About us

ACG Integration is a leading provider of Automated Control Systems, Integrated Security, Access Control, IP CCTV, Building Automation, Intercoms, RFID, Network Infrastructure and Safety Solutions. With over 20 years of experience, we set new standards in auditing, design, installation, service and maintenance. Our national presence means our in-house team can meet the needs of our clients wherever they are. We take full responsibility for the entire process to deliver well-designed and implemented systems, resulting in lower ongoing costs and exceptional control and visibility.

About the position

We’re looking for a hands‑on Security Engineer who is fully self‑sufficient on Genetec Security Center. You’ll be the second point of escalation for our Technicians and Grade 7 Engineers, closing the advanced faults they can’t and commissioning systems independently to an approved design through to handover.

You’ll work across installations in Melbourne, mostly in construction on commissioning new enterprise systems, in data centres. Based ideally in Melbourne. Assistance with service may also be required periodically.

We will provide

A company vehicle, uniform and specialist tools of trade

Manufacturer certification support across the Genetec suite

Great team culture, support and national career pathways

Your responsibilities will involve

Configuring, programming and troubleshooting all core Genetec Security Center modules without support (Omnicast, Synergis, Sipelia, AutoVu and Mission Control), plus the integrated hardware and third‑party devices connected to them

Diagnosing and resolving advanced faults, remotely and on site, in line with agreed SLAs

Configuring and commissioning systems independently to an approved design, through to handover

Liaising with Genetec support to resolve defects, bugs and licensing matters

Guiding Technicians and Grade 7 Engineers and sharing what you learn from escalated faults

Maintaining configuration records, service documentation and as‑built updates

Keeping accurate project and service logs and correspondence, and submitting your daily timesheet by the due date

Delivering quality workmanship and testing to the relevant standards

Supporting Project Managers, the Service Manager and Coordinators to meet project and service objectives

Participating in training, WHS, quality and environmental plans, and monthly toolbox meetings

Representing ACG professionally and complying with company policies and ISO standards

On‑call support is available but not mandatory. After‑hours work may occasionally be required.

Requirements

Proven hands‑on experience configuring and commissioning enterprise access control and video platforms, and providing second‑level support, ideally on Genetec

Genetec certification across core modules (at least Omnicast and Synergis), held or obtained within an agreed timeframe of starting

Sound understanding of network fundamentals and IT infrastructure

Relevant technical qualification (electrotechnology, ICT, engineering or similar) or equivalent industry experience

Current security licence for the state you work in

Open Cabling Registration with structured cabling endorsement

Construction Industry White Card

Australian resident, preferably a citizen or prepared to obtain citizenship, with NV1 clearance held or obtainable

Accreditation on a second platform (e.g. Lenel, Gallagher, Honeywell EBI, Milestone, Integriti or C-CURE)

Experience with physical and virtual server environments, OS and Networking certification or extensive knowledge.

Experience working in data centres or on enterprise security solutions

About you

You enjoy working as part of a team but are just as comfortable working autonomously. You have an eye for technical detail, a customer‑focused approach, and you back up your capability with evidence: commissioning records, fault‑closure history, certifications and references. You like sharing what you know and helping others lift their skills.

If you take pride in your work ethic and act with integrity, you’ll be recognised and appreciated by our customers and the ACG team alike.

Why ACG

We provide stability, career opportunity and an agile, flat‑structured environment. We’re at the leading edge of security, we promote from within, and we offer internal and external training. You’ll work in a fast‑paced environment with plenty of variety.