Senior Sales Consultant - Windsor

Freedom; Melbourne; On-site; AUD 65,000 - 98,000; Full time

Benefits offered by this job

25% staff discount

Flexible rosters

Great Place to Work

Job summary

Freedom is seeking a Senior Sales Consultant to join our Melbourne store, helping customers find perfect home pieces and building lasting relationships. You’ll guide customers through our range, using consultative selling to understand needs and preferences, while aiming for strong targets.

With uncapped earning potential, you’ll enjoy ongoing coaching, product knowledge training, and opportunities to advance. Weekend work is required, and staff discounts apply.

Qualifications

• Previous sales experience is valuable and helps achieve targets.
• Customer-focused mindset essential for building satisfaction.
• Ability to upsell while maintaining authentic relationships.

Responsibilities

• Engage customers in conversations to understand their needs and style preferences.
• Provide expert advice on product range from furniture to home decor.
• Identify opportunities to upsell and cross-sell with customer interests in mind.
• Create connections and develop a portfolio of repeat customers who trust your advice.
• Contribute to store-wide goals while pursuing personal targets.

Skills

Sales experience

Customer focus

Upselling

Communication

Relationship building

Job description

About this role

Come take a seat as a Senior Sales Consultant at Freedom & enjoy uncapped earning potential!

Why You'll Be Excited About This Role

At Freedom our mission is to make beautiful things for the home available to everyone. As a Senior Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.

You'll be the expert guide, helping customers navigate our stunning range of products. This role isn't just about selling; it's about building relationships, understanding needs, and being instrumental in helping others create their home. You'll be the friendly face and trusted advisor that customers return to time and again.

How This Will Transform Your Career

Joining Freedom as a Senior Sales Consultant is your gateway to a dynamic and rewarding career in retail and home furnishings. We believe in nurturing talent and providing clear pathways for growth:

• Develop expert product knowledge through our comprehensive training programs, becoming a true authority in home furnishings and decor.
• Sharpen your sales skills with our ongoing coaching, mastering the art of consultative selling and customer relationship management.
• Chart your own course to success with endless opportunities for career advancement. Whether you aspire to lead a team or specialise in a particular product area, we'll support your ambitions.

Why You'll Like Working Here

At Freedom, we're proud to be certified as a Great Place to Work. We're constantly innovating to enhance the work experience for our people. Here's what you can look forward to:

• Unlock your earning potential with our uncapped sales incentive scheme - the more you excel, the more you earn.
• Join a culture of innovation where your voice and ideas are valued and where you can make a real impact.
• Enjoy the perks of flexible working rosters that help you balance your work and personal life.
• Feel appreciated with our additional recognition programs, including our National Excellence Awards.
• Surround yourself with beautiful things every day and take advantage of a generous 25% staff discount.
• Be part of a company with a rich 40-year history that continues to evolve and lead the industry.

What You'll Be Working On

As a Freedom Senior Sales Consultant, you'll be the face of our brand. Your day-to-day will involve:

• Engaging customers in meaningful conversations to understand their needs and style preferences.
• Providing expert advice on our product range, from sofas to dining sets, bedroom furniture to home accessories.
• Identifying opportunities to add value through upselling and cross-selling, always with the customer's best interests at heart.
• Create connections and cultivate relationships building a portfolio of repeat customers who trust your expertise.
• Contributing to store-wide goals while pursuing your individual targets with enthusiasm and determination.

What Type of Person Will Succeed

We're looking for driven, results-oriented individuals who are passionate about exceeding sales targets while delivering exceptional customer experiences. While previous sales experience is valuable, we prioritize your hunger for success and potential above all.

The ideal Freedom Senior Sales Consultant will have:

• A proven track record or natural aptitude for converting conversations into sales, with a focus on achieving and exceeding targets
• A customer-focused mindset that puts client satisfaction at the heart of every interaction
• Sharp commercial acumen and the ability to identify upselling opportunities while maintaining authentic customer relationships
• A competitive spirit and resilience to thrive in a performance-based environment where results directly impact earnings
• A natural flair for communication and the ability to build instant rapport with a diverse range of customers.
• The ability to work collaboratively in a team while also taking initiative independently.
• Passion for continuous improvement, actively seeking feedback and training to enhance sales performance

Note: Weekend work is required