Sales Consultant - Kotara

Freedom Australia; Newcastle; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped earnings potential

Flexible rosters

Great Place to Work

Staff discount 25%

Awards and recognition

Job summary

Freedom Australia is seeking a Sales Consultant to guide customers through our home furnishings range, helping them choose pieces that express their style and meet needs. You’ll build trusted relationships, advise on product selections, and leverage upsell opportunities to enhance both customer satisfaction and store performance.

The role emphasises consultative selling, ongoing coaching, and career growth within a dynamic retail environment.

Qualifications

• Customer-focused selling approach.
• Ability to understand client needs and preferences.

Responsibilities

• Engage customers in conversations to understand needs and style preferences.
• Provide expert advice on products across ranges.
• Identify opportunities to upsell and cross-sell while prioritising customer interests.
• Create connections and cultivate repeat customers who trust your expertise.
• Contribute to store-wide goals while pursuing personal targets.

Skills

Sales

Customer service

Upselling

Cross-selling

Relationship building

Communication

Job description

About This Role

Come take a seat as a Sales Consultant at Freedom & enjoy uncapped earning potential!

Why You'll Be Excited About This Role
At Freedom our mission is to make beautiful things for the home available to everyone. As a Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.

About This Role
Come take a seat as a Sales Consultant at Freedom & enjoy uncapped earning potential!
Why You'll Be Excited About This Role
At Freedom our mission is to make beautiful things for the home available to everyone. As a Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.
You'll be the expert guide, helping customers navigate our stunning range of products. This role isn't just about selling; it's about building relationships, understanding needs, and being instrumental in helping others create their home. You'll be the friendly face and trusted advisor that customers return to time and again.

How This Will Transform Your Career
Joining Freedom as a Sales Consultant is your gateway to a dynamic and rewarding career in retail and home furnishings. We believe in nurturing talent and providing clear pathways for growth:

• Develop expert product knowledge through our comprehensive training programs, becoming a true authority in home furnishings and decor.
• Sharpen your sales skills with our ongoing coaching, mastering the art of consultative selling and customer relationship management.
• Chart your own course to success with endless opportunities for career advancement. Whether you aspire to lead a team or specialise in a particular product area, we'll support your ambitions.

Why You'll Like Working Here
At Freedom, we're proud to be certified as a Great Place to Work. We're constantly innovating to enhance the work experience for our people. Here's what you can look forward to:

• Unlock your earning potential with our uncapped sales incentive scheme – the more you excel, the more you earn.
• Join a culture of innovation where your voice and ideas are valued and where you can make a real impact.
• Enjoy the perks of flexible working rosters that help you balance your work and personal life.
• Feel appreciated with our additional recognition programs, including our Freedom Excellence Awards.
• Surround yourself with beautiful things every day and take advantage of a generous 25% staff discount.
• Be part of a company with a rich 40-year history that continues to evolve and lead the industry.

What You'll Be Working On
As a Freedom Sales Consultant, you'll be the face of our brand. Your day-to-day will involve:

• Engaging customers in meaningful conversations to understand their needs and style preferences.
• Providing expert advice on our product range, from sofas to dining sets, bedroom furniture to home accessories.
• Identifying opportunities to add value through upselling and cross-selling, always with the customer's best interests at heart.
• Create connections and cultivate relationships building a portfolio of repeat customers who trust your expertise.
• Contributing to store-wide goals while pursuing your individual targets with enthusiasm and determination.

What Type Of Person Will Succeed
We're looking for driven, results-oriented individuals who are passionate about exceeding sales targets while delivering exceptional customer experiences. While previous sales experience is valuable, we prioritise your hunger for success and potential above all.
The ideal Freedom Sales Consultant will have:

• A proven track record or natural aptitude for converting conversations into sales, with a focus on achieving and exceeding targets
• A customer-focused mindset that puts client satisfaction at the heart of every interaction
• Sharp commercial acumen and the ability to identify upselling opportunities while maintaining authentic customer relationships
• A competitive spirit and resilience to thrive in a performance-based environment where results directly impact earnings
• A natural flair for communication and the ability to build instant rapport with a diverse range of customers.
• The ability to work collaboratively in a team while also taking initiative independently.
• Passion for continuous improvement, actively seeking feedback and training to enhance sales performance

Note: Weekend work may be required
Freedom to grow.Freedom to think.Freedom to be.