Senior Safeguarding Planner

Hoban; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

HOBAN Recruitment is seeking a Senior Safeguarding Planner in Robina, QLD to provide specialist advice on safeguarding matters within disability services. The role involves assessing risk, guiding staff, and coordinating safeguarding responses in a high-stakes environment.

The position requires experience in complex cases, strong judgement, and the ability to manage confidential information. Daily tasks include stakeholder liaison, policy interpretation, and team mentoring in a open-plan office

Qualifications

• Experience assessing complex circumstances and safeguarding risks.
• Strong written documentation skills.
• Ability to manage confidential information with discretion.
• Experience working within legislative, policy and procedural frameworks.

Responsibilities

• Gather and analyse information relating to complex participant circumstances.
• Undertake risk identification and safeguarding assessments.
• Provide written and verbal advice on safeguarding matters.
• Facilitate discussions to provide support and guidance to staff.

Skills

Risk assessment

Safeguarding

Critical thinking

Professional judgement

Written comms

Legislation & policy

Planning & organisation

Project leadership

Discretion

Data privacy

Tools

Microsoft Office

Case management systems

CRM systems

Job description

Senior Safeguarding Planner

Location: Robina, QLD

Hours: Monday to Friday, 8:30 am to 5:00 pm

Hourly rate: $61.86 per hour plus superannuation

HOBAN Recruitment is seeking an experienced Senior Safeguarding Planner to support a high profile organisation operating within Australia’s disability services sector. This position provides specialist advice and short term intervention support in complex and sensitive safeguarding matters. You will assess risk, guide staff through challenging participant circumstances and help coordinate appropriate safeguarding responses.

Key responsibilities

In this role, you will:

• Gather and analyse information relating to complex and sensitive participant circumstances
• Undertake risk identification and safeguarding assessments
• Provide clear written and verbal advice regarding complex safeguarding matters
• Facilitate discussions with staff to provide support, direction and guidance
• Provide information on available supports, intervention options, education and referral pathways
• Support participants requiring urgent and short term safeguarding interventions using a case management approach
• Interpret and apply relevant legislation, policy, procedures and operational guidelines
• Liaise with external regulatory bodies and relevant state or territory authorities when required
• Collaborate with colleagues to develop specialist knowledge and consistent practices
• Coach and mentor staff while assisting with team capacity and workflow management
• Contribute to quality improvement activities relating to service delivery, systems and processes

About you

• Experience assessing complex circumstances and identifying safeguarding or participant risks
• Strong critical thinking, professional judgement and decision making skills
• Experience providing specialist advice in complex or sensitive environments
• Strong written communication skills, including preparing, reviewing and editing complex documentation
• Confidence managing challenging conversations, conflict and sensitive participant matters
• Experience working within legislative, policy and procedural frameworks
• Strong planning and organisational skills with the ability to manage competing priorities
• Experience leading projects, coaching colleagues or supporting staff development
• A high level of discretion when managing private and confidential information
• Competence using Microsoft Office and relevant case management, customer relationship management or workflow systems
• The ability to remain effective in a changing and demanding operational environment

Experience within disability services, safeguarding, social services, complex case management, behaviour support, child protection, community services or a related regulated environment will be highly regarded.

Mandatory requirements

• A Baseline AGSVA security clearance
• A current NDIS Worker Screening Check

Working environment

• Working in an open plan and hot desk office environment
• Managing changing workloads and competing priorities
• Completing computer and screen based work for extended periods
• Participating in meetings and managing regular telephone communication
• Dealing with complex, confronting or emotionally sensitive information
• Conducting challenging conversations while maintaining empathy and professionalism
• Working in an environment where assistance animals may be present

Reasonable workplace adjustments can be considered for people with disability.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability.