Senior Safeguarding Planner

Hoban Recruitment; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

Hoban Recruitment in Robina, Queensland is seeking a Senior Safeguarding Planner to provide specialist risk assessment and safeguarding responses within Australia’s disability services sector.

The role requires managing sensitive information, guiding staff through complex participant circumstances and coordinating appropriate safeguarding interventions. Baseline AGSVA clearance and NDIS Worker Screening Check are mandatory.

Qualifications

• Experience assessing complex circumstances and identifying safeguarding or participant risks.
• Strong critical thinking, professional judgement and decision making skills.
• Experience providing specialist advice in complex or sensitive environments.
• Strong written communication skills, including preparing, reviewing and editing complex documentation.
• Confidence managing challenging conversations, conflict and sensitive participant matters.

Responsibilities

• Gather and analyse information relating to complex and sensitive participant circumstances
• Undertake risk identification and safeguarding assessments
• Provide clear written and verbal advice regarding complex safeguarding matters
• Facilitate discussions with staff to provide support, direction and guidance
• Provide information on available supports, intervention options, education and referral pathways
• Support participants requiring urgent and short term safeguarding interventions using a case management approach
• Interpret and apply relevant legislation, policy, procedures and operational guidelines
• Liaise with external regulatory bodies and relevant state or territory authorities when required
• Collaborate with colleagues to develop specialist knowledge and consistent practices
• Coach and mentor staff while assisting with team capacity and workflow management
• Contribute to quality improvement activities relating to service delivery, systems and processes

Skills

Risk assessment

Decision making

Complex environments

Written communication

Discretion

Microsoft Office

Tools

Microsoft Office

Job description

Senior Safeguarding Planner

Location: Robina, QLD
Hours: Monday to Friday, 8:30 am to 5:00 pm
Hourly rate: $61.86 per hour plus superannuation

HOBAN Recruitment is seeking an experienced Senior Safeguarding Planner to support a high profile organisation operating within Australia’s disability services sector.
This position provides specialist advice and short term intervention support in complex and sensitive safeguarding matters. You will assess risk, guide staff through challenging participant circumstances and help coordinate appropriate safeguarding responses.

The role is suited to an experienced professional who can exercise sound judgement, manage sensitive information and communicate clearly when dealing with complex or confronting situations.
Key responsibilities

In this role, you will:

• Gather and analyse information relating to complex and sensitive participant circumstances
• Undertake risk identification and safeguarding assessments
• Provide clear written and verbal advice regarding complex safeguarding matters
• Facilitate discussions with staff to provide support, direction and guidance
• Provide information on available supports, intervention options, education and referral pathways
• Support participants requiring urgent and short term safeguarding interventions using a case management approach
• Interpret and apply relevant legislation, policy, procedures and operational guidelines
• Liaise with external regulatory bodies and relevant state or territory authorities when required
• Collaborate with colleagues to develop specialist knowledge and consistent practices
• Coach and mentor staff while assisting with team capacity and workflow management
• Contribute to quality improvement activities relating to service delivery, systems and processes

About you

• Experience assessing complex circumstances and identifying safeguarding or participant risks
• Strong critical thinking, professional judgement and decision making skills
• Experience providing specialist advice in complex or sensitive environments
• Strong written communication skills, including preparing, reviewing and editing complex documentation
• Confidence managing challenging conversations, conflict and sensitive participant matters
• Experience working within legislative, policy and procedural frameworks
• Strong planning and organisational skills with the ability to manage competing priorities
• Experience leading projects, coaching colleagues or supporting staff development
• A high level of discretion when managing private and confidential information
• Competence using Microsoft Office and relevant case management, customer relationship management or workflow systems
• The ability to remain effective in a changing and demanding operational environment

Experience within disability services, safeguarding, social services, complex case management, behaviour support, child protection, community services or a related regulated environment will be highly regarded.

Mandatory requirements

• A Baseline AGSVA security clearance
• A current NDIS Worker Screening Check

Working environment

• Working in an open plan and hot desk office environment
• Managing changing workloads and competing priorities
• Completing computer and screen based work for extended periods
• Participating in meetings and managing regular telephone communication
• Dealing with complex, confronting or emotionally sensitive information
• Conducting challenging conversations while maintaining empathy and professionalism
• Working in an environment where assistance animals may be present

Reasonable workplace adjustments can be considered for people with disability.

Why work with HOBAN Recruitment?

HOBAN Recruitment is committed to supporting inclusive workplaces and connecting candidates with meaningful employment opportunities. You will receive professional support throughout the recruitment and assignment process.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at***********@hoban.com.auor visit www.hoban.com.au/adjustmentsfor additional contact details.