Senior Regulatory Case Management Leader (Hybrid)

Ministry of Health; Sydney; Hybrid; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flex leave

Learning & development opportunities

Employee support services

Fitness Passport

Job summary

Ministry of Health in NSW seeks a Principal Case Management Officer to oversee case administration and strategic management of practitioner conduct, performance and health matters, ensuring public protection under NSW Health Practitioner Regulation. Clerk Grade 11/12 with a salary from $154,231–$178,370 p.a.

plus superannuation and annual leave loading. Based in HPCA Gladesville with hybrid arrangements, the role focuses on fitness-to-practise, regulatory trends, and cross-team coordination to

Qualifications

• Senior-level decision making in regulatory context.
• Ability to lead cross-program initiatives and partnerships.
• Strong analytical and advisory capabilities.

Responsibilities

• Lead high-quality, efficient case management for complaints against health practitioners.
• Oversee cross-program matters and drive improvements in case processes.
• Support timely regulatory decisions and workforce resourcing.

Skills

Regulatory leadership

Strategic planning

Policy development

Job description

Ministry of Health in NSW seeks a Principal Case Management Officer to oversee case administration and strategic management of practitioner conduct, performance and health matters, ensuring public protection under NSW Health Practitioner Regulation. Clerk Grade 11/12 with a salary from $154,231–$178,370 p.a.

plus superannuation and annual leave loading. Based in HPCA Gladesville with hybrid arrangements, the role focuses on fitness-to-practise, regulatory trends, and cross-team coordination to