Senior Quality & Safety Specialist - SPARAS

Toll Global Forwarding (Malaysia) Sdn. Bhd.; Adelaide; On-site; AUD 110,000 - 150,000; Full time

Job summary

Toll Group is seeking a Senior Quality & Safety Specialist to support the SMS and QMS and drive a positive safety culture across Toll Aviation. You will lead audits, risk assessments and continuous improvement while collaborating with cross-functional teams to ensure compliance with aviation regulatory requirements.

The role reports to the Head of Quality and Safety – Toll Helicopters – Rotary Wing, and requires a proactive leader with experience in aviation safety and quality systems, capable

Qualifications

• Experience in Aviation Safety Management and Quality Management.
• Knowledge of aviation regulatory requirements and industry best practice.
• Experience conducting audits, investigations and risk assessments, or willingness to complete gap training.
• Experience working within aviation Quality and Safety Management Systems.

Responsibilities

• Support delivery of quality, safety and business improvement initiatives.
• Maintain and enhance the Safety Management System (SMS) and Quality Management System (QMS).
• Analyse safety and quality performance data, preparing reports and meeting packs.
• Conduct audits, investigations and risk assessments to support compliance and operational effectiveness.
• Facilitate Safety Action Group meetings and support quality and safety forums.
• Promote safety awareness, training and continuous improvement across the organisation.

Skills

Leadership

Analytical skills

Stakeholder engagement

Collaboration

Continuous improvement

Safety culture

Education

Aviation safety management

Quality management

Risk management

Assurance

Tools

Air Maestro

Safety management software

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

About Toll Aviation

Toll Aviation is an experienced provider of crewed and uncrewed specialised operations and training, delivering both standalone and integrated solutions to support Government, Defence and the civil sector. Toll Aviation combines the operational and training expertise of Toll Helicopters, Toll Uncrewed Systems and The ACE Training Centre.

About the Role

Join Toll Aviation as a Senior Quality & Safety Specialist – SPARAS (State Police, Ambulance and Rescue Aviation Services to the South Australian Government) and play a key role in supporting safe, compliant and effective rotary wing operations. Reporting to the Head of Quality and Safety – Toll Helicopters – Rotary Wing, you will contribute to the ongoing development and enhancement of the Safety Management System (SMS) and integrated Quality Management System (QMS), while driving continuous improvement, operational excellence and a positive safety culture across the business.

A day in the life of a Quality & Safety Specialist at Toll Group

• Support the delivery of quality, safety and business improvement initiatives.
• Maintain and enhance the Safety Management System (SMS) and Quality Management System (QMS).
• Analyse safety and quality performance data, preparing reports and meeting packs.
• Conduct audits, investigations and risk assessments to support compliance and operational effectiveness.
• Facilitate Safety Action Group meetings and support quality and safety forums.
• Promote safety awareness, training and continuous improvement across the organisation.

Qualifications

• Qualifications and/or demonstrated experience in Aviation Safety Management, Quality Management, Risk Management, Assurance or a related discipline.
• Experience working within aviation Quality and Safety Management Systems.
• Knowledge of aviation regulatory requirements and industry best practice.
• Experience conducting audits, investigations and risk assessments, or willingness to complete gap training.

Skills & Experience

• Demonstrated leadership capability, including leading teams and providing guidance to others.
• Strong analytical, communication and stakeholder engagement skills.
• Experience using safety and quality management software, with Air Maestro highly regarded.
• Ability to work collaboratively across operational and corporate environments.
• Commitment to continuous improvement and fostering a positive safety culture.
• Australian Citizenship and the ability to obtain and maintain required security clearances.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.