Senior Quality Engineer

Zurich Insurance Group; Council of the City of Sydney; Hybrid; AUD 130,000 - 150,000; Full time

Job summary

A leading global insurance company seeks a Senior Quality Engineer in Sydney, Australia. This role focuses on driving quality strategies in a transformative digital landscape. Candidates should have over 10 years of experience in quality engineering and strong expertise in automation tools like Playwright. The position offers a hybrid work model, 5 weeks of annual leave, and supports career development through extensive training programs.

Benefits

5 weeks annual leave

Hybrid work arrangement

AUD$500 wellbeing payment

Career development programs

Global opportunities

Qualifications

• 10+ years’ experience in software quality engineering.
• Expertise in designing and executing quality strategies.
• Hands-on experience with AI-powered testing tools.

Responsibilities

• Define and execute quality strategies.
• Drive the adoption of AI tools for testing.
• Mentor engineers in test automation practices.

Skills

Leadership in quality strategies

Test automation expertise

Experience with Playwright

Agile practices

Communication skills

Tools

Playwright

Selenium

Cypress

Jenkins

Azure DevOps

Job description

Overview

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you\'ll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia\'s leading digital insurer. If you\'re eager to be part of a values-driven global organisation that\'s experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It\’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

Zurich is embarking on an exciting technology transformation, with the ambition to become Australia’s Leading Digital Insurer. As a Senior Quality Engineer, you will play a pivotal role in a business-critical, high-impact initiative, driving end-to-end quality engineering under tight delivery timelines. You\’ll champion the adoption of cutting-edge DevSecOps, AI-powered quality practices, and security-first principles, ensuring exceptional customer experiences, regulatory compliance, and business value. This is a hands-on leadership role where you\’ll inspire change, foster innovation, and directly contribute to Zurich’s digital North Star.

Reporting to the Testing Chapter, you\’ll be empowered to shape and execute quality strategies that support Zurich’s transformation journey. You\’ll collaborate across diverse teams, mentor engineers, and help deliver measurable outcomes that delight our customers and advance our digital capabilities.

You will also be responsible for the following:

• Defining and executing end-to-end quality strategies, integrating AI-driven approaches to engineering, analysis, and reporting.
• Driving the adoption of AI and machine learning tools for intelligent test scenario generation, predictive risk assessment, and smart defect analysis.
• Championing a customer-centric approach, ensuring quality engineering supports customer experience, business outcomes, and compliance requirements.
• Mentoring and coaching engineers in test automation (including Playwright), secure development, continuous delivery, and AI literacy.
• Integrating automated testing (functional, performance, security, accessibility) into CI/CD workflows, leveraging automation-first and shift-left principles.
• Architecting and implementing continuous testing pipelines and AI-augmented test automation frameworks across all stages of development.

This a 15 month fixed term contract.

Important to your success – let’s grow together

You are a forward-thinking quality engineering leader, passionate about technology transformation and digital innovation. You thrive in fast-paced environments, bring hands-on expertise with Playwright and other automation tools, and are eager to help Zurich achieve its digital North Star ambition.

In order to be successful, you will have the following:

• 10+ years’ experience in software quality engineering, including large-scale, complex projects.
• Proven leadership in designing and executing end-to-end quality strategies, applying shift-left, security-first, and AI-driven principles.
• Expertise in test automation frameworks (including Playwright, Selenium, Cypress, K6, JMeter, ZAP) and integrating them into CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub Actions).
• Hands-on experience with AI-powered testing and analysis tools, and a demonstrated eagerness to stay current with advancements in AI and machine learning for quality engineering.
• Deep understanding of secure software development, automated functional and non-functional testing practices, test data management, and test environment orchestration.
• Strong knowledge of Agile, Scrum, DevSecOps, and excellent communication and stakeholder management skills.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!