Senior QC Technician

SPT Labtech; Town Of Cambridge; On-site; AUD 66,000 - 91,000; Full time

Benefits offered by this job

Private medical insurance

Pension plan

Annual discretionary bonus

Job summary

SPT Labtech in Cambridge, UK, is seeking a Senior Quality Control Technician to own testing processes for consumables and liquid handling products. You will ensure high quality, lead by example in health and safety, and work with Development, Manufacturing Engineering and QARA teams to drive improvements.

The role requires practical volumetric testing experience, sharp attention to detail, and strong problem-solving using RCA methodologies.

Qualifications

• Experience in Quality, Engineering, or Manufacturing environments.
• Strong attention to detail and accuracy.
• Practical experience with volumetric testing or precision measurements.
• Structured problem-solving with RCA methods (5 Whys, Fishbone, 8D).
• Experience monitoring quality KPIs and driving improvements.
• Excellent communication across departments.
• Proficient with MS Word and Excel.
• Working knowledge of ISO 9001:2015 (ISO 13485/cGMP bonus).
• Proactive, collaborative team player.

Responsibilities

• Lead by example in Health & Safety and ensure policy compliance.
• Conduct in-process and final quality checks on consumables and products ready for dispatch.
• Manage and inspect incoming stock from a quality perspective.
• Perform volumetric testing on liquid handling consumables for precision and reliability.
• Develop and improve volumetric test methods and equipment.
• Collaborate with Production, Development, Manufacturing Engineering and QARA to lead RCA investigations and validate new QC methods.
• Track, analyse, and report global QC KPIs across sites and drive corrective actions.
• Introduce and document new testing and inspection techniques.
• Support continuous improvement projects and market transitions for consumables.
• Check parts against specifications, drawings, and COs.
• Identify, label, and manage non-conforming products.

Skills

Quality control

Detail-oriented

Volumetric testing

Root cause analysis

Quality KPIs

Communication skills

MS Word & Excel

ISO 9001 knowledge

Team collaboration

Job description

SPT Labtech continues to grow and we’re looking for a Senior Quality Control Technician to join our team in Melbourn. In this hands-on role, you’ll ensure our consumables and liquid handling products meet the highest quality standards. You’ll take ownership of testing processes, help implement new QC methods, and work closely with our Development, Manufacturing Engineering and QARA teams to continuously improve how we measure and deliver quality.

About us:

Based in Cambridge, UK, SPT Labtech makes products that transform the way scientists work. For more than two decades, our expert scientists, engineers, and business innovators have provided world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalized experiences designed for real-world challenges in the lab.

Want to be part of a team that’s truly making a difference?

Your key responsibilities will include:

• Lead by example in Health & Safety and ensure compliance with all policies and procedures.
• Conduct in-process and final quality checks on consumables and products ready for dispatch.
• Manage and inspect incoming stock from a quality perspective.
• Perform volumetric testing on our liquid handling consumables- ensuring precision, repeatability, and reliability.
• Develop and improve volumetric test methods and equipment for our liquid handling instruments, driving greater accuracy and efficiency.
• Collaborate with Production, Development, Manufacturing Engineering and Quality Assurance Teams to lead root cause analysis (RCA) investigations using structured methodologies (e.g. 5 Whys, Fishbone/Ishikawa, 8D), resolve quality issues, and validate new QC methods.
• Track, analyse, and report on global QC KPIs (e.g. first pass yield, defect and non-conformance rates, cost of poor quality) across sites, identifying trends and driving data-led corrective and preventive actions.
• Introduce and document new testing and inspection techniques that enhance our quality processes.
• Support continuous improvement projects and project involving working on new consumables or transitioning existing consumables into new markets, sharing insights and best practices across teams.
• Check parts against specifications, drawings, and Certificates of Conformity (COCs).
• Identify, label, and manage all non-conforming products appropriately.

About you and your skillset:

• Experience in Quality, Engineering, or Manufacturing environments.
• Strong attention to detail.
• Practical experience in volumetric testing or other precision measurement techniques.
• Confidence in structured problem-solving and root cause analysis (RCA), with practical experience applying methodologies such as 5 Whys, Fishbone/Ishikawa, or 8D.
• Experience monitoring, analysing, and reporting on quality KPIs, using data to identify trends and drive continuous improvement.
• Excellent communication skills and the ability to work across departments.
• Comfortable using Manufacturing Planning Systems, MS Word, and Excel.
• Working knowledge of ISO 9001:2015 (experience with ISO 13485 or cGMP is a bonus).
• You thrive in a team environment possessing a proactive, collaborative, and flexible approach.

Desirable but not essential:

• Strong understanding and practical experience in statistics, including the application of statistical controls and analysis techniques such as control charts, capability analysis, and ongoing control monitoring to evaluate and ensure the quality, reliability, and consistency of consumable products.

Our commitment to you:

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.