Senior Property Manager – Warragul/Drouin

O'Brien Real Estate; Drouin, Warragul; On-site; AUD 70,000 - 90,000; Full time

Job summary

A family-owned real estate agency is seeking a Full Time Senior Property Manager in Drouin to provide quality property management services. The ideal candidate will manage properties, conduct inspections, and maintain relationships with tenants and landlords while upholding the company's core values of family, mutuality, and excellence. Proficiency in Microsoft Office and effective communication skills are essential, with a commitment to excellent customer service being a top priority.

Qualifications

• Flexibility to manage competing demands and prioritize tasks.
• Good knowledge of the Residential Tenancies Act.
• Commitment to excellent customer service.

Responsibilities

• Manage properties daily including liaising with tenants and tradespeople.
• Conduct private inspections and open for inspections.
• Process rental applications and prepare tenancy files.

Skills

Excellent telephone manner

Proficiency in Microsoft Office

Effective communication

Organizational skills

Attention to detail

Customer service

Job description

Full Time Senior Property Manager – Warragul/Drouin

What will you do?

The role of a Property Manager is to provide quality property management services to all clients. As OBrien Real Estate Clark’s ‘engine room’, it is vital to maintain an efficient, conscious, cheerful, and responsive company profile at all times.

Who is OBrien Real Estate Clark?

If you’re interested in joining our family, it’s important that we get to know each other. Let us introduce ourselves:

OBrien Real Estate Clark is a family-owned and operated business. We take recruitment into our family very seriously. As a real estate agency, we help clients buy, sell, and lease properties. We build and maintain personal networks based on honesty, integrity, and always doing what’s right for our clients. These traits are non-negotiable for us.

What’s important to our business?

Our business is built on five core values, which we enact daily, and we expect the same from you:

1. Family: Our colleagues are our broader family. Support each other when needed.
2. Mutuality: Respect colleagues and clients as you would like to be respected.
3. Realising potential: Unlock your full potential and support your colleagues’ growth.
4. Embrace change: Strive for excellence, be open-minded, and willing to adapt.
5. Health and Energy: Maintain a balanced and healthy lifestyle.

We recognize that we’re part of a small community and work together to do our best and improve continuously.

What would be your duties and responsibilities?

• Manage properties daily.
• Lease and prepare storage shed leases/files as needed.
• Conduct private inspections with prospective tenants.
• Liaise with rental providers, tenants, and tradespeople.
• Conduct open for inspections midweek and on Saturdays.
• Process rental applications promptly and accurately.
• Prepare files for new tenancies.
• Complete condition reports before tenancy starts.
• Negotiate, prepare, and execute lease renewals.
• Conduct final inspections and coordinate cleaning/repairs for re-letting, including bond releases.
• Use Tapi for maintenance requests.
• Attend tribunal hearings as needed.
• Assist in the smooth operation of the rental department.
• Perform additional duties as required.

Key person requirements

• Excellent telephone manner.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; accurate word processing.
• Effective communication with people at all levels.
• Flexibility to manage competing demands and prioritize tasks.
• Attention to detail and high accuracy.
• Strong organizational skills.
• Effective written communication skills.
• Stress management skills.
• Excellent time management.
• Exceptional presentation and professionalism.
• Ability to work under pressure and prioritize tasks.
• Good knowledge of the Residential Tenancies Act.
• Commitment to excellent customer service, well-presented, confident, articulate, and customer-focused.