Senior Project Manager, Sydney

Nexon Asia Pacific; Sydney; On-site; AUD 140,000 - 200,000; Full time

Job summary

Nexon Asia Pacific is seeking an experienced Senior Project Manager to join our PMO team in Australia. This role leads applications, digital transformation, technology and managed services onboarding projects from inception to close, ensuring client expectations, budgets and schedules are met.

You will manage project teams, control scope, quality and risk, and drive successful outcomes while collaborating with stakeholders across the organization.

Qualifications

• Minimum 10+ years ICT project management experience across multiple delivery methodologies (Agile, Waterfall, Hybrid).
• Proven ability to manage client expectations, budgets and schedules.
• Industry certifications in project management (PMP/PRINCE2/Agile) and relevant tertiary qualifications.

Responsibilities

• Lead and deliver projects end-to-end within scope, quality, budget and schedule.
• Manage stakeholder expectations and communications across client and internal teams.
• Plan, monitor, and control project milestones, deliverables and critical path.
• Oversee requirements, design, change, risk and issue management.
• Ensure project outcomes are transitioned to business operations and support.

Skills

ICT project management

Agile & Waterfall

Stakeholder management

Leadership

Communication

Risk management

Microsoft Project

Office productivity

Education

PMP/PRINCE2/Agile certs

Bachelor's degree in ICT or related

Tools

Microsoft Project

PMO tools

Office suite

Job description

We are seeking an experienced Senior Project Manager to join our PMO team. The successful candidate will have the skills and experience to deliver applications, digital transformation, technology, and managed services onboarding projects end-to-end while maintaining and managing client expectations, budget and schedule.

The Role

• Lead successful projects: Lead, motivate, empower and manage successful project teams.
• Accountability and responsibility: Accountability and responsibility for ensuring all assigned projects are delivered within approved scope, quality, budget and schedule, and in accordance with and adherence to Nexon PMO approved policies, processes and procedures.
• Stakeholder Engagement and Communications Management
• Customer Expectation Management: Managing client relationships and expectations, including balancing the often-competing demands of customer expectations and project profitability.
• Project Planning and Delivery: Initiate, plan, execute, monitor, control and successfully deliver projects end-to-end to our customers.
• Requirements Management: Management of the identification, definition and sign‑off for stakeholder requirements
• Design Management: Management of design process and deliverables, including stakeholder sign‑off.
• Project Variations: Identification and effective management of project variations across scope, time, quality and budget.
• Financial and Commercial Management: Effective cost and expense management, project cash flow management, including timely milestone claims and invoicing, and meeting or exceeding financial targets.
• Time (Schedule) Management: Prepare, execute, monitor and control project plans and implementation schedules (including planning of milestones, deliverables and critical path optimisation) to achieve efficient and successful delivery of required project outcomes.
• Resource Management: Prepare, execute, monitor and control project resource plans, for project internal and external resources, to achieve efficient and successful delivery of required project outcomes.
• Quality Management: Identify and apply appropriate quality management for project deliverables, including testing, and ensuring user acceptance completion and certification.
• Risk and Issue Management: Identify, evaluate, monitor, control and manage project risks, opportunities and issues. Take corrective action to ensure required project outcomes are achieved.
• Organisational Change Management: Support or, where applicable plan, manage and execute organisational change resulting from the delivery of project outcomes.
• Operational Change Enablement: Effective planning for and execution of the transition of project outcomes to business operations and support, including production environments (where applicable).
• Document Management: Manage project collateral and documentation deliverables, ensuring quality, confidentiality and security requirements are met, and ensuring necessary version control (configuration management) is applied.
• Project Closure: Timely closure of projects once required project scope and deliverables have been completed. Perform post-project lessons learnt analysis where required and contribute to team and business continuous improvement.

To Be Successful You Will Have

• 10+ years ICT project management experience. With a good mix of experience across and understanding of Agile, Waterfall and Hybrid project delivery methodologies.
• A strong understanding of project management methodologies, tools, and best practices.
• ICT industry professional qualifications or certifications (e.g. PMP, PRINCE2 and Agile) and relevant tertiary qualifications.
• Ideally experience delivering projects across Microsoft Dynamics 365 and ServiceNow, Microsoft 365 and Teams, Genesys Contact Centre, Cloud migrations, and network and security.
• Excellent leadership and stakeholder management skills.
• Excellent interpersonal, verbal, written and communication skills.
• Proven relationship management, negotiating and influencing skills.
• Strategic thinking and problem‑solving capabilities with a focus on business outcomes.
• Commercial experience with the ability to interpret and appropriately apply commercial and contract obligations.
• Proven ability to manage concurrent projects and tasks, with excellent time management skills, and the ability to work to tight deadlines and prioritise to meet conflicting demands.
• Proven ability to manage uncertainty and risk.
• Change Management experience.
• A high level of proficiency or expertise in the use of Microsoft Project, other PM tools, and Office applications.