Senior Project Manager | Streamline Client Lifecycle

PwC Australia; Sydney; On-site; AUD 130,000 - 180,000; Full time

Job summary

PwC Australia is seeking a Senior Project Manager to lead the Streamline Client Lifecycle (SCL) program in Sydney, driving end-to-end delivery across process, people, technology and data. The role partners with leaders to transform onboarding, pricing, contracting and engagement financials, delivering a simpler and smarter client lifecycle.

You will manage governance, coordinate global and local requirements, and guide change management activities to embed new ways of working across the firm.

Qualifications

• Proven project management experience delivering complex, multi-initiative workstreams.
• Experience leading change that spans process, people, technology and data.
• Strong stakeholder management skills with the ability to engage and influence diverse internal teams and senior leaders effectively.
• A transformation mindset—curious, adaptable and comfortable with ambiguity.

Responsibilities

• Lead end-to-end delivery of key initiatives within the SCL Program, monitoring progress against milestones and reporting risks.
• Oversee multiple initiatives within a project, coordinating priorities and stakeholders across the firm.
• Develop and maintain a comprehensive project plan addressing risks, dependencies and communications.
• Lead the integrated project roadmap, ensuring changes to process, people, technology and data are sequenced.
• Identify and manage cross-workstream dependencies, constraints and concentration risks.
• Align project priorities with global network requirements and local regulatory and risk obligations.
• Collaborate with sponsors, workstream leads, business owners and enabling functions to achieve outcomes.
• Implement and run governance with working groups and steering committees to monitor progress and compliance.
• Prepare and present regular project status reports and risk updates to leadership.
• Define, track and report project metrics and capture lessons learned for improvement.
• Provide thought leadership on challenges, best practices and strategies for large-scale transformation.
• Lead change management activities, including stakeholder engagement and communications.

Skills

Project management

Change management

Stakeholder mgmt

Transformation mindset

Communication

Job description

This is offered as a 12-month Maximum Contract opportunity. There's real craft in orchestrating complexity - aligning people, plans, and priorities across a large-scale transformation until everything moves as one. As a Senior Project Manager at PwC, you'll bring your proven project delivery expertise and stakeholder leadership to drive the Streamline Client Lifecycle (SCL) Program, based in Sydney / Gadigal. SCL is transforming the way we onboard, interact and deliver for our clients, from onboarding to pricing, contracting and engagement financials. You'll help deliver a simpler, more standardised and smarter client engagement lifecycle by bringing change across process, people, technology and data, partnering with leaders and teams across the firm to strengthen how PwC operates from the inside out.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You'll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we're building trust and shaping the future.

What you'll do

• Lead and drive end-to-end delivery of key initiatives within the SCL Program, monitoring progress against project milestones and outcomes, and reporting risks.
• Oversee multiple initiatives within a project, coordinating priorities and stakeholders across the firm.
• Develop and maintain a comprehensive project plan that addresses risks, dependencies, and communication strategies across the project.
• Lead the integrated project roadmap, ensuring changes to process, people, technology and data across the CEL are sequenced and delivered as one coherent transformation.
• Actively identify and manage cross-workstream dependencies, constraints, and concentration risks.
• Navigate alignment between project priorities, global network requirements and local regulatory and risk obligations.
• Work closely and collaboratively with project sponsors, workstream leads, business owners, and enabling functions to achieve successful outcomes.
• Implement and run a robust and consistent project governance model, including working groups and steering committees, to monitor progress, quality, and compliance.
• Prepare and present regular project status reports, risk updates, and leadership briefings.
• Define, track and report on project metrics and benefits, and capture lessons learned for continuous improvement.
• Provide thought leadership by sharing insights on challenges, best practices and strategies for delivering large-scale business transformation.
• Lead and manage change management activities, including stakeholder engagement, communications and adoption, so new ways of working are embedded across the firm.
• Work and operate comfortably at both strategic and delivery levels.

What we're looking for

Core Skills

• Proven project management experience delivering complex, multi-initiative workstreams.
• Experience leading change that spans process, people, technology and data.
• Strong stakeholder management skills with the ability to engage and influence diverse internal teams and senior leaders effectively.
• A transformation mindset - curious, adaptable and comfortable with ambiguity, with the drive to challenge the status quo, rethink how things are done and bring others along on the journey of change.
• Excellent organisational, communication, and problem-solving abilities with a proactive, solution-oriented approach.

Desirable Skills

• Experience in client delivery and/or a professional services firm environment.
• Experience with client lifecycle, onboarding, risk, pricing, contracting or finance operations transformation.
• Solid understanding of risk, legal, finance operations, preferably within professional services or highly regulated industries.

Don't meet every requirement?

We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you’ll gain

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.
• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.
• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.
• We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further?

Join PwC Australia as a Senior Project Manager and make an impact that goes beyond the expected.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic.We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

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