Senior Project Manager

SITA Group; Canberra; On-site; AUD 120,000 - 150,000; Full time

Job summary

SITA Group is seeking a skilled Program/Project Manager to drive diverse programs in a fast-paced, global environment. You will coordinate teams across borders, build business cases, and manage capacity plans to deliver on time and within budget.

You will engage with diverse customers and stakeholders, lead change controls, and maintain rigorous project documentation while focusing on high-quality delivery and client satisfaction.

Qualifications

• Track record of managing multiple projects and small programs including complexities budgets and deliverables within a commercial environment.
• Experience speaking in front of customers and various leadership levels.
• Experience with an IT solutions or border management solutions provider.

Responsibilities

• Managing programs and/or projects - Program and project sizes will vary in scope and complexity; manage lifecycle from inception to closure.
• Working with project teams - communicate and negotiate with stakeholders at all levels; ensure alignment.
• Working with customers - ensure project goals meet customer satisfaction.
• Project Management administration - document activities, status reports, risk and issue tracking, and governance communications.

Skills

Border Management Systems

IT systems end-to-end delivery

Education

University degree or equivalent

Formal project management training and certification - PMP

Job description

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

You will drive various programs and/or complex project initiatives that meets the needs of our diverse customer base in a fast-paced environment with colleagues and customers located worldwide. Success in this role means you are exceptionally attentive to detail are skilled at forecasting and planning deliverables milestones and tasks activities. You possess strong influencing skills and enjoy working with others of diverse backgrounds.

KEY RESPONSIBILITIES

• Managing programs and/or projects - Program and project sizes will vary in scope and complexity. You can efficiently and effectively manage your project workload throughout its life cycle - from bidding and inception through project closure. You can build business cases and develop capacity plans. You can control change mitigate risks and deliver results as committed. You regularly track project activities against plan schedules and take corrective action against any deviations. Exceptional attention to detail effective time management and influencing people skills are key ingredients to be successful in managing projects.
• Working with project teams - Every program or project is completed through team effort. You work effectively with team members that may be local or distant. You can easily and effectively communicate and negotiate up and down the organizational hierarchy. Your communication activities cover team members management stakeholders and customers alike frequently ensuring that there is continuous understanding and alignment regarding project progress.
• Working with customers - You are committed to putting the customer first. As a result you proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction.
• Project Management administration - Your ability to write clearly and simply are key skills to documenting project activities. Documentation ranges from developing communications strategy plans designing resource and project plans providing status reports submitting and tracking change requests tracking risks and issues providing variance reports to providing Steering Committee reports and lessons learned. Accuracy is key.

Qualifications

EXPERIENCE

• You have a track record of success in managing multiple projects and small programs including complexities budgets and deliverables within a commercial environment.
• You have experience speaking in front of customers and various leadership levels.
• You have experience with an IT solutions or border management solutions provider.

KNOWLEDGE & SKILLS

• Border Management Systems
• IT systems end-to-end delivery

PROFESSION COMPETENCIES

• Change control
• Client Relationship management
• Communicating for impact
• Cross-team integration
• Empowerment
• Leadership
• Managing Risk
• Products and Services
• Program management
• Project completion and integration
• Project planning and control
• Project scope management
• Quality Management
• Resource Management
• Stakeholder management

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

EDUCATION & QUALIFICATIONS

• University degree or equivalent
• Formal project management training and certification - PMP certified

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.