Senior Program Support Officer

Queensland Government; Cloncurry Shire; On-site; AUD 80,000 - 110,000; Full time

Job summary

Queensland Government is seeking a confident and proactive leader to manage regional administration support services in the North West District. You will lead a small team, coordinate fleet, travel, and information management, and drive governance and program support outcomes.

You will analyse information, make sound decisions, and build strong relationships with diverse stakeholders while supporting continuous improvement and accountability in service delivery.

Qualifications

• Experience leading a small team with performance management.
• Ability to analyse information and make sound decisions.
• Strong communication with diverse stakeholders.

Responsibilities

• Leading and managing regional administration support services, including vehicle fleet management, travel and accommodation coordination, reception services, Right to Information requests, and information and records management.
• Providing leadership and support to a small team through performance management, coaching, mentoring, workforce planning, and staff development.
• Driving successful business outcomes through effective resource management, performance monitoring, analysis, and reporting.
• Supporting the delivery of programs and projects by coordinating and undertaking a range of program and project support activities.
• Ensuring compliance with corporate governance requirements, policies, legislation, and organisational standards.
• Building and maintaining strong relationships with internal and external stakeholders to support service delivery and business objectives.

Skills

Leadership

Analytical thinking

Communication

Stakeholder management

Job description

Discover the lifestyle and opportunities that Cloncurry has to offer. Nestled in the heart of North West Queensland, Cloncurry combines rewarding career opportunities with a relaxed and welcoming outback lifestyle. Enjoy affordable living, excellent local schools and health services alongside modern sporting and recreational facilities. With regular flights to Townsville and Brisbane, you can stay connected while escaping the hustle and bustle of city life.At TMR, we are committed to building inclusive, connected and thriving communities. You will be supported to grow your career while maintaining a healthy work-life balance. Our teams value collaboration, innovation and continuous improvement, and we are proud to support diverse and inclusive workplaces across Queensland.Some of your responsibilities will include:Leading and managing regional administration support services, including vehicle fleet management, travel and accommodation coordination, reception services, Right to Information requests, and information and records management.Providing leadership and support to a small team through performance management, coaching, mentoring, workforce planning, and staff development.Driving successful business outcomes through effective resource management, performance monitoring, analysis, and reporting.Supporting the delivery of programs and projects by coordinating and undertaking a range of program and project support activities.Ensuring compliance with corporate governance requirements, policies, legislation, and organisational standards.Building and maintaining strong relationships with internal and external stakeholders to support service delivery and business objectives.We're looking for a confident and proactive leader who can analyse information, make sound decisions, and navigate complex challenges with resilience and professionalism. You will be an effective communicator, able to build strong relationships with a diverse range of stakeholders, adapt your approach to different audiences, and foster positive working partnerships.The successful candidate will embrace continuous improvement, actively seek feedback, and identify innovative solutions that support long-term business outcomes. You will demonstrate a strong commitment to integrity, accountability, and good governance, ensuring compliance with legislative and policy requirements while delivering high-quality services and outcomes for the North West District.Mandatory RequirementsA current Class 'C' Drivers LicencePre-employment checks, including a criminal history screening and declaration of serious discipline history will be required to be completed.Must be eligible to work in Australia.How to apply:Apply online at www.smartjobs.qld.gov.au with the following information for the panel to assess your suitability.Your CV or resume (maximum five pages).A cover letter (maximum two pages) outlining your skills and experience, and your ability to meet the requirements of the role.Applications to remain current for 12 months.Job Ad Reference: QLD/698717/26Closing Date: Friday, 4 September 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.