Senior Program Manager, Availability and Inventory Strategy, AU Retail

Amazon Inc.; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Amazon Stores Australia is seeking a high-ownership Senior Program Manager to lead availability, forecasting, and inventory decisions for a retail category. You will own the end-to-end instock strategy, manage hundreds of thousands of products, and work with cross-functional partners to optimize customer experience and financial outcomes.

The role requires data-driven decisions, collaboration with Category Management, Finance, and Tech teams, and the ability to build scalable tools while driving

Qualifications

• Bachelor's degree, or 5+ years of professional or military experience.
• 5+ years of Excel experience.
• Experience working with complex data sets.
• Experience communicating results to senior leadership.

Responsibilities

• Own the end-to-end instock strategy across multiple product categories, designing buying approaches and product-flow processes that deliver high availability and quality while meeting financial targets.
• Partner with Category, Vendor Management, Operations, Finance, Product, and Technology teams to identify root causes, influence priorities, and deliver cross-functional solutions that improve customer outcomes.
• Collaborate with technical teams to design and build internal tools for forecasting, buying, placement, and inventory health, translating business requirements into scalable, long-term solutions.
• Connect directly with vendors to resolve execution issues and drive supply improvements. Represent the team across departments including leadership, using clear written narratives and data-backed recommendations.
• Coach and develop team members, setting clear goals and building an inclusive culture that supports continuous learning and operational excellence.

Skills

Data-driven decision making

Leadership

Cross-functional collaboration

Education

Bachelor's degree

5+ years professional or military experience

Tools

Excel

SQL

Job description

Senior Program Manager, Availability and Inventory Strategy, AU Retail

We are looking for a high-ownership Senior Program Manager (a.k.a. Senior Instock Manager) to lead availability, forecasting, and inventory decisions for a retail category in Amazon Australia. This role sits at the centre of customer experience, revenue, and working capital efficiency. You will operate at scale managing hundreds of thousands of products using our proprietary automated systems while also building offline solutions when needed.

The successful candidate will independently own business outcomes, make data-driven decisions, and influence senior stakeholders across Category Management, Supply Chain, Finance, and Tech teams in a fast-paced, ambiguous environment.
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There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.

Key job responsibilities

• Own the end-to-end instock strategy across multiple product categories, designing buying approaches and product-flow processes that deliver high availability and quality while meeting financial targets.
• Partner with Category, Vendor Management, Operations, Finance, Product, and Technology teams to identify root causes, influence priorities, and deliver cross-functional solutions that improve customer outcomes.
• Collaborate with technical teams to design and build internal tools for forecasting, buying, placement, and inventory health, translating business requirements into scalable, long-term solutions.
• Connect directly with vendors to resolve execution issues and drive supply improvements. Represent the team across departments including leadership, using clear written narratives and data-backed recommendations.
• Coach and develop team members, setting clear goals and building an inclusive culture that supports continuous learning and operational excellence.

A day in the life

You might start your morning reviewing availability and inventory-health metrics, then shift into a working session with technology partners to refine requirements for a new forecasting tool. After lunch you could join a cross-functional review with Marketing and Category teams to align on an upcoming promotional plan. Later in the afternoon you may prepare a narrative for senior leadership that outlines a proposed buying-strategy change and its expected impact on quality and cost.

About the team

We are a collaborative team focused on building strong relationships with vendors and internal partners to ensure seamless product availability. Our mission is to create efficient supply chain solutions that benefit both our vendors and customers. We value innovative thinking and embrace diverse perspectives to continuously improve our processes.

Curious about life at Amazon Stores Australia?

Visit this link to explore our culture, leadership principles, and commitment to sustainability. Join one of LinkedIn's top-ranked companies in Australia and help shape the future of ecommerce alongside some of the brightest minds in the industry.

Basic qualifications

• Bachelor's degree, or 5+ years of professional or military experience
• 5+ years of with Excel experience
• Experience working with complex data sets
• Experience communicating results to senior leadership

Preferred Qualifications

• Knowledge of statistics or other analytical techniques
• Experience with SQL

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.