Senior Product Owner, Data & Intelligence Protect.AI

Westpac; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Westpac is seeking a Senior Product Owner, Data & Intelligence, Protect.AI to lead a cross-functional squad delivering data-driven, intelligence-led capabilities that strengthen customer protection and risk management.

You will own the backlog, set priorities, and turn strategic priorities into measurable outcomes. You will guide data scientists, AI engineers, and delivery specialists, partnering with Architecture, Risk and Technology to drive secure, scalable solutions.

Qualifications

• Strong Product Ownership and Agile delivery experience, with Financial Protection domain experience.
• Proven track record managing complex backlogs and delivering squad outcomes.
• Experience leading cross-functional teams through discovery, prioritisation and delivery.
• Hands-on delivery of data, analytics, AI-enabled capabilities.

Responsibilities

• Own your squad’s backlog, delivery priorities and end-to-end value outcomes.
• Translate strategic priorities into executable epics, features and user stories.
• Lead discovery and identify the right problems to solve with evidence and stakeholder input.
• Guide a multidisciplinary squad of data scientists, AI engineers, data engineers and delivery specialists.
• Partner with Architecture, Risk, Technology and business stakeholders to shape secure, scalable solutions.
• Define acceptance criteria and ensure work delivers measurable outcomes.
• Navigate dependencies and delivery risks with clear trade‑offs.
• Embed fraud and financial crime considerations into product decisions.
• Drive adoption so capabilities translate into business value.

Skills

Product Ownership

Product Management

Business Analysis

Agile delivery

Stakeholder engagement

Job description

• Sydney Based Location / Hybrid Working
• Lead squad-level delivery of high-impact Data & Intelligence capabilities
• Help shape how we respond to Fraud, Scams, Cyber and Financial Crime

Are you ready to protect millions of customers?

Fraud, scams, cyber threats and financial crime continue to evolve. Protecting customers requires more than data alone. It requires strong product leadership that can turn complex information, analytics and AI into trusted capabilities that create real-world impact.

As our Senior Product Owner, Data & Intelligence, Protect.AI, you will lead a cross-functional squad delivering data-driven, intelligence-led and AI-enabled capabilities that strengthen customer protection, risk management and operational decision-making.

This is not a passive coordination role. You will own the backlog, make prioritisation and trade‑off decisions, lead discovery and ensure the squad converts strategic priorities into valuable, measurable outcomes.

Your impact …

• Own your squad’s backlog, delivery priorities and end‑to‑end value outcomes
• Translate strategic and Release Train priorities into executable epics, features and user stories
• Lead discovery, bringing together evidence, insights and stakeholder feedback to identify the right problems to solve
• Guide a multidisciplinary squad of Data Scientists, AI Engineers, Data Engineers and delivery specialists
• Partner with Architecture, Risk, Technology and business stakeholders to shape secure, scalable and trusted solutions
• Make clear prioritisation, sequencing and trade‑off decisions within established guardrails
• Define acceptance criteria and ensure completed work delivers the intended outcomes
• Navigate dependencies, delivery risks and complex stakeholder requirements
• Embed fraud, scams, cyber, financial crime, conduct, risk and control considerations into product decisions
• Drive adoption so delivered capabilities translate into genuine business value
• Track delivery progress, backlog health, adoption and measurable product outcomes

Key ingredients for success …

• Strong Product Ownership, Product Management, Business Analysis or Agile delivery experience– with Financial Protection domain experience would be an instant bullseye!
• A proven record of managing complex product backlogs and delivering squad outcomes in Agile environments
• Experience leading cross‑functional teams through discovery, prioritisation and delivery
• Hands‑on experience delivering data, intelligence, analytics, reporting or AI‑enabled capabilities
• The ability to translate strategy and complex business needs into actionable epics, features, user stories and acceptance criteria
• Strong analytical judgement and an evidence‑led approach to product decisions
• Excellent communication, stakeholder engagement and influencing capability
• Experience working across business, risk, technology and architecture in a complex enterprise environment
• A strong understanding of Agile and Scrum delivery practices
• An understanding of fraud, scams, cyber, financial crime or related risk management domains
• Agile, Scrum Product Owner or Product Management certification would also be awesome to have!

What will help you stand outfrom the crowd?

Deep Experience in Banking or another highly regulated industry will be highly regarded, along with exposure to scaled Agile delivery, Release Trains, data management, analytics, AI, machine learning or intelligence platforms.

You will have ideally worked closely with Data Scientists, AI Engineers, Data Engineers or advanced analytics teams, or supported fraud, scams, financial crime or cyber security capabilities

Does this sound like you?

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide added support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.