Senior Product Manager – Live Entertainment Platform

Ticketmaster; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Moshtix, part of Ticketmaster, is seeking a Senior Product Manager to lead discovery and delivery of a defined area of the Universe product roadmap. Based in Australia / New Zealand, you will work with engineering and design across ANZ, the UK and India to ship products at scale.

Reporting to Head of Product, you will own initiatives end-to-end across the product lifecycle, ensuring solutions meet client and fan needs and drive platform growth.

Qualifications

• 4+ years of product management experience, defining and launching products end to end.
• Discovery and user-research capability, from interviews and usability testing to evidence-based problem validation.
• Full product-lifecycle proficiency across requirements, user stories, acceptance criteria and UAT.
• Strong UX fundamentals with an analytical, data-informed approach.
• Jira and Confluence proficiency, with confident scoping against technical constraints.
• Cross-functional delivery experience with distributed engineering teams across time zones.
• Product-ceremony facilitation and clear product documentation and presentation skills.

Responsibilities

• Plan and run discovery: client and user interviews, usability testing and other research to validate problems before we build.
• Translate research and market insight into clearly defined, prioritised opportunities.
• Write clear product requirements, user stories and acceptance criteria engineering can act on.
• Lead roadmap initiatives end to end across the full lifecycle, from planning through launch.
• Partner closely with a global, distributed engineering team to ship iteratively and at scale.
• Run product ceremonies (kick-offs, check-ins, retros, solution workshops, showcase / UAT).
• Conduct baseline UAT to ensure what ships meets requirements and works across environments.
• Translate client and market needs into structured roadmap inputs.
• Keep global stakeholders across product, engineering and design aligned on priorities.
• Communicate roadmap direction and trade-offs clearly and proactively.
• Loop the right people in at the right time to keep decisions moving.
• Plan and drive rollout and GTM for new products and features, with enablement and documentation.
• Support internal teams with product training and resources.
• Measure adoption and impact post-launch against defined goals.
• Use learnings to inform prioritisation and the next iteration.
• Contribute to a positive, high-trust culture across a remote, distributed team.
• Share knowledge and support others across product, engineering and design.
• Participate in team rituals and improvement activities.
• Live the Ticketmaster values in how you work.

Skills

PM experience

Discovery research

Full lifecycle

UX fundamentals

Jira/Confluence

Cross-functional delivery

Product ceremonies

Tools

Jira

Confluence

Job description

Moshtix, part of Ticketmaster, is seeking a Senior Product Manager to lead discovery and delivery of a defined area of the Universe product roadmap. Based in Australia / New Zealand, you will work with engineering and design across ANZ, the UK and India to ship products at scale.

Reporting to Head of Product, you will own initiatives end-to-end across the product lifecycle, ensuring solutions meet client and fan needs and drive platform growth.