Senior Product Manager @ Australian Payments Plus

Hatch; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Australian Payments Plus is seeking a Senior Product Manager for Merchants and Online products within our AP+ Retail Payments team. You’ll own end-to-end retail online payment propositions, roadmaps and delivery across their lifecycle in Australia’s payments ecosystem.

You’ll combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions, shape value propositions and drive measurable outcomes for merchants, acquirers and PSPs.

Qualifications

• 5+ years of product management experience with a focus on card payments and e-commerce.
• Experience shaping propositions and roadmaps using market research and product performance data.
• Experience developing and commercialising ecommerce payments with acquirers, PSPs and merchants.
• Strong knowledge of payments products, technology and the financial industry.

Responsibilities

• Formulate product definition and strategy for eftpos card-not-present products.
• Lead product through full lifecycle from inception through launch, growth, optimisation and retirement.
• Gather and communicate customer, market, stakeholder and product performance insights to shape propositions, positioning and priorities.
• Develop business cases and inform investment decisions through opportunity sizing, feasibility assessment, financial modelling, risk analysis and strategic alignment.
• Define product roadmap and detail product requirements and priorities with product owners.
• Collaborate with Scheme and Commercial Teams to define the go-to-market strategy.

Skills

Card payments

E-commerce

Stakeholder management

Market research

Business case development

Education

Relevant tertiary qualifications

Job description

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose

As a Senior Product Manager for Merchants and Online products within our AP+ Retail Payments team, you’ll take end-to-end accountability for retail products in online payment channels across their full lifecycle, shaping propositions, roadmaps and delivery to meet customer needs and strategic objectives. You’ll combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions, deliver change and continually evolve products within Australia’s payments ecosystem.

Key Responsibilities The Role Owns

• Formulate a clear product definition and strategy for eftpos card-not-present products including identifying opportunities to strengthen eftpos' relevance, customer value and sustainable competitive advantage in online payments.
• Lead product through the full product lifecycle from inception and proposition development through launch, growth, optimisation and retirement.
• Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.
• Develop business cases and inform investment decisions through opportunity sizing, feasibility assessment, financial modelling, risk analysis and strategic alignment.
• Define product roadmap and work with product owner(s) to detail product requirements and priorities based on business objectives and customer value.
• Collaborate with Scheme and Commercial Teams to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
• You’ll likely be a strong fit for this role if:
• You have 5+ years of product management experience with a focus on card payments and e-commerce.
• You’ve shaped product propositions and roadmaps using market research, user insight, feedback and product performance data.
• You have proven experience developing and commercialising eCommerce payment products or services, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain
• You bring strong customer and stakeholder management, with proven ability to influence and communicate with stakeholders across the value chain as well as commercial, marketing and delivery teams. You’re confident developing business cases, translating strategy into clear product outcomes and influencing senior stakeholders through evidence-based advice.
• You bring strong knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.

What Happens Next

At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re a senior product leader who thrives on complex problems, meaningful stakeholder influence and shaping products that sit at the heart of Australia’s payments ecosystem, we’d love to hear from you.

We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help. Please reach out to [e-mail]. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

Please consider applying even if you don't meet 100% of what’s outlined

A Final Note: This is a role with Australian Payments Plus not with Hatch.