Senior Product Manager

Bendigobank; Adelaide; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Bendigobank is seeking a Senior Product Manager to own the end-to-end strategy for our retail banking portfolio. You will translate customer insights into roadmaps and lead cross-functional initiatives across omni-channel distribution.

Reporting to the Senior Manager and collaborating with Head of Product leadership, you will mentor junior product managers and ensure outcomes meet customer needs and regulatory requirements.

Qualifications

• Deep understanding of retail banking products, pricing and distribution.
• Track record of developing product roadmaps and go-to-market changes.
• Strong financial acumen and ability to derive insights from data.
• Experience translating needs into user stories for cross-functional teams.
• Excellent communication skills to influence senior leadership.

Responsibilities

• Shape Product Strategy & Vision by building multi-year roadmaps aligned to strategy.
• Lead End-to-End Product Lifecycle from ideation to pricing and rationalisation.
• Oversee Commercial Performance, profitability forecasting and pricing structures.
• Align Customer Journey & Omni-Channel experiences with frontline and digital teams.
• Drive Agile delivery with clear requirements, backlogs and timelines.
• Foster leadership, mentoring and disciplined product practices.
• Embed risk & regulatory governance across product development.

Skills

Retail banking expertise

Product lifecycle ownership

Commercial & analytical rigour

Delivery & Agile

Stakeholder influence

Leadership & coaching

Job description

Closing date: 20th of October 2026 (shortlisting and interviews may commence prior to closing date so don't delay)

Are you an experienced, customer-focused product leader looking to make a meaningful impact across retail banking?

We are seeking a proactive and commercially astute Senior Product Manager to drive the end-to-end management, commercial performance, and continuous evolution of our product portfolio. In this role, you will take ownership of the multi-year product strategy, translate customer and market insights into tangible product roadmaps, and lead key change initiatives across our omni-channel distribution network.

Reporting to the Senior Manager and collaborating closely with our Head of Product leadership team, you will champion a strong product discipline, mentor developing product talent, and ensure our offerings deliver exceptional outcomes for both our customers and bankers.

What You'll Do

• Shape Product Strategy & Vision: Develop and execute multi-year product roadmaps (minimum 24 months) aligned with enterprise strategic pillars, balancing commercial objectives with great customer outcomes.
• Lead End-to-End Product Lifecycle: Manage the entire product lifecycle under our Product Lifecycle Framework—from ideation, business case development, and product design through to rationalisation, pricing, and continuous improvement.
• Commercial Performance & Pricing: Oversee portfolio financial performance, conduct profitability forecasting, manage pricing structures, and analyse key metrics to optimise margin and volume growth.
• Customer Journey & Omni-Channel Alignment: Partner with frontline bankers, branch, digital, contact centre, and marketing teams to ensure seamless customer journeys and clear, compelling banker collateral.
• Agile Delivery & Execution: Translate customer needs into crisp business requirements, user stories, and backlogs; work alongside delivery teams to ensure initiatives land on time, within budget, and to spec.
• Capability & Leadership: Foster a collaborative, high-performance learning culture by mentoring junior product managers and uplifting product discipline across the team.
• Risk & Regulatory Governance: Embed a robust risk and compliance mindset, ensuring products adhere to evolving financial services regulations, codes of practice, and internal risk frameworks.

What You'll Bring

• Banking & Financial Services Expertise: Deep understanding of retail banking products, pricing mechanics, distribution channels, and regulatory frameworks.
• Proven Product Lifecycle Ownership: Demonstrated track record of developing product roadmaps, managing P&L/portfolio performance, and successfully executing go-to-market strategies or product change programs.
• Commercial & Analytical Rigour: Strong financial acumen, numerical calculation skills, and ability to derive actionable insights from complex customer and portfolio data.
• Delivery & Agile Capability: Practical experience translating business needs into feature backlogs, user stories, and managing trade-offs in cross-functional delivery environments.
• Stakeholder & Influence Skills: Exceptional verbal and written communication skills with the confidence to influence senior leadership, collaborate with cross-functional teams, and inspire frontline channels.
• Leadership & Coaching Mindset: A proactive, self-starter approach with an enthusiasm for uplifting junior team members and championing diversity of thought.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

This role is a Full time, permanent role based in any of our head office locations.

Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

So, why work for us?

With over 2.9 million customers, we are one of Australia's largest retail banks with a vision our purpose - 'to feed into the prosperity of our customers and communities, not off it'. In fact, over $366 million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!

So, what are you waiting for? Come and join the better big bank!

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay. We don't want you to be missed, so please note that directly emailed CV's may not be picked up by the system and may risk being missed from the process.

We are committed to responding to all candidates, regardless of the outcome of your application.