Senior Product Designer: Drive AI-Enabled Design at Scale

Commonwealth Bank of Australia; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Senior Product Designer at Commonwealth Bank of Australia in Sydney, NSW, AU. This Full time on site position offers great opportunities for career growth.

Senior Product Designer commSee 2.0 involves shaping a modern, integrated servicing experience within CommSee 2.0, CBA’s strategic internal platform, guiding frontline workflows and delivering outcomes that improve customer experiences and commercial performance.

Qualifications

• Proven experience delivering end-to-end product design in a cross-functional product team.
• Strong skills in discovery, problem framing, and translating insights into meaningful product outcomes.
• Curiosity and fluency with AI-enabled design workflows, or a demonstrated ability to rapidly adopt new tools and ways of working.
• Experience conducting and synthesising user research using appropriate qualitative and quantitative methods.

Responsibilities

• Lead end-to-end product design, from problem discovery through to solution delivery in a complex environment.
• Partner closely with product and engineering to frame problems, explore opportunities and define outcomes.
• Define, plan and conduct discovery activities such as user research, interviews, testing, and data-informed exploration to uncover insights and validate direction.
• Translate insights into clear design concepts, experience flows, wireframes, prototypes, and high-quality UI that support delivery.
• Iterate designs based on feedback, testing, and learnings, balancing user needs, business goals, and technical constraints.
• Contribute to product strategy by articulating experience vision, identifying opportunities and influencing prioritisation.
• Collaborate effectively with stakeholders across product, engineering, operations, and design to build alignment and momentum.
• Experiment with AI-enabled tools and emerging technologies across the design process, using them thoughtfully to accelerate discovery, synthesis, exploration, prototyping and delivery.
• Continuously evolve your design process, identifying new tools, methods and ways of working that improve team effectiveness and product outcomes.
• Champion strong design practice, user-centered thinking and continuous learning within the squad.

Skills

End-to-end design

Cross-functional

AI-enabled design

User research

Information architecture

Prototyping

Job description

Senior Product Designer at Commonwealth Bank of Australia in Sydney, NSW, AU. This Full time on site position offers great opportunities for career growth.

Senior Product Designer commSee 2.0 involves shaping a modern, integrated servicing experience within CommSee 2.0, CBA’s strategic internal platform, guiding frontline workflows and delivering outcomes that improve customer experiences and commercial performance.