Senior Practitioner

Frontline Support Services; Cairns Regional; On-site; AUD 90,000 - 110,000; Full time

Job summary

Frontline Support Services in Cairns, Queensland, is seeking a Senior Practitioner to provide practice leadership and support to our residential care teams. You will guide case managers and youth workers, influence trauma-informed, child-centred practices, and oversee complex cases.

You will mentor staff, monitor care plans and documentation, and collaborate with child safety and families to promote safety and development of children.

Qualifications

• Relevant tertiary qualifications in Social Work, Psychology, Human Services or related discipline.
• Experience working with children and young people with complex needs.
• Strong understanding of trauma-informed practice and child protection.
• Demonstrated leadership, mentoring and case consultation skills.
• Excellent communication, documentation and stakeholder engagement skills.
• Ability to manage competing priorities and provide sound practice guidance.

Responsibilities

• Provide clinical and practice guidance to Case Managers and Youth Workers.
• Support implementation of trauma-informed, child-centred practices.
• Oversee complex cases and assist with risk assessments and safety planning.
• Mentor and develop staff capability through coaching and reflective practice.
• Monitor care plans, case documentation and compliance with relevant standards.
• Work collaboratively with Child Safety, families and external stakeholders.
• Support incident reviews and identify opportunities for continuous improvement.
• Promote the safety, wellbeing and development of children and young people.

Skills

Trauma-informed practice

Child protection

Case consultation

Staff mentoring

Communication

Documentation

Stakeholder engagement

Prioritization

Leadership

Education

Social Work / Psychology / Human Services degree

Job description

Are you an experienced practitioner passionate about improving outcomes for children and young people? Frontline Support Services (FSS) is seeking a dedicated Senior Practitioner to provide practice leadership, guidance and support to our residential care teams.

Key Responsibilities

• Provide clinical and practice guidance to Case Managers and Youth Workers.

• Support the implementation of trauma-informed, child-centred practices.

• Oversee complex cases and assist with risk assessments and safety planning.

• Mentor and develop staff capability through coaching and reflective practice.

• Monitor care plans, case documentation and compliance with relevant standards.

• Work collaboratively with Child Safety, families and external stakeholders.

• Support incident reviews and identify opportunities for continuous improvement.

• Promote the safety, wellbeing and development of children and young people.

About You

• Relevant qualifications in Social Work, Psychology, Human Services or a related discipline.

• Experience working with children and young people with complex needs.

• Strong understanding of trauma-informed practice and child protection.

• Demonstrated leadership, mentoring and case consultation skills.

• Excellent communication, documentation and stakeholder engagement skills.

• Ability to manage competing priorities and provide sound practice guidance.

Why Join FSS?

• Make a meaningful difference in the lives of children and young people.

• Join a growing organisation with a supportive team culture.

• Opportunity to influence practice quality and staff development.

Essential Requirements

• Relevant tertiary qualifications and experience appropriate to the role.

• Current Blue Card/Yellow Card or eligibility to obtain one.

• Current driver's licence.

• Relevant background screening and other employment checks as required.