Senior Pet Groomer with Growth & Benefits

Petstock Group; Melbourne; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Mental health support

Leadership development program

Family & pet benefits

Additional paid leave

Paid parental leave

Workplace discounts

Job summary

Petstock Group in Melbourne is seeking an experienced dog groomer to deliver full grooming services across breeds, ensuring a positive customer experience. You will coordinate with the Store Manager, handle bookings, and support the shop floor with outstanding service while maintaining salon standards.

Ideal candidates bring grooming experience, safety-focused mindset, and excellent communication. A strong attention to detail and fitness to handle animals are essential for daily grooming tasks

Qualifications

• Experience in professional dog grooming.
• Grooming qualification preferred, but not essential.
• Ability to embed strong safety practices in salon and store.
• Good knowledge of breed clips and grooming styles.
• Physically fit to handle heavy animals.
• Experience handling live animals.
• Knowledge of zoonotic and skin diseases.
• Proven ability to exceed grooming KPIs through care and customer satisfaction.
• Excellent communication and interpersonal skills.
• Strong attention to detail.

Responsibilities

• Provide full grooming services for a variety of breeds.
• Create a positive, memorable grooming experience for customers and their dogs.
• Coordinate the grooming salon with the Store Manager.
• Make client bookings and manage appointments.
• Assist store team, delivering exceptional customer service.
• Maintain high salon presentation and oversee stock.
• Work with the team to meet member program targets and expectations.
• Support local marketing opportunities and referral programs.
• Work to achieve and exceed sales targets.
• Maintain a strong safety culture within the team.

Skills

Dog grooming experience

Safety practices in salon

Customer service

Communication skills

Attention to detail

Physical fitness

Education

Grooming qualification preferred

Tools

Grooming equipment knowledge

Job description

Petstock Group in Melbourne is seeking an experienced dog groomer to deliver full grooming services across breeds, ensuring a positive customer experience. You will coordinate with the Store Manager, handle bookings, and support the shop floor with outstanding service while maintaining salon standards.

Ideal candidates bring grooming experience, safety-focused mindset, and excellent communication. A strong attention to detail and fitness to handle animals are essential for daily grooming tasks