Senior Performance Analyst

at; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading charitable organization in Melbourne seeks a Senior Performance Analyst to drive national fundraising plans and performance measures. This role requires exceptional strategic planning and stakeholder engagement skills, with responsibilities including managing reporting solutions and enhancing the performance framework. An inclusive culture and opportunities for career growth are offered in this rewarding position.

Benefits

NFP salary packaging

Flexible working conditions

Employee Assistance Program

Career development opportunities

Inclusive culture

Qualifications

• Proven ability to develop and deliver strategic, operational, and business plans.
• Experience in designing and facilitating planning and reporting workshops.
• Exceptional written and verbal communication skills.

Responsibilities

• Lead the development of business plans to align with strategic objectives.
• Manage reporting solutions and data framework.
• Develop and enhance the Fundraising Performance Framework.

Skills

Strategic planning

Stakeholder engagement

Communication

Data analysis

Governance knowledge

Education

Tertiary qualification in business or related discipline

Job description

Overview

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

About the Role

We’re seeking a Senior Performance Analyst (Max Term 12 months - 38 hours, Full Time), who thrives on solving complex technical challenges while working collaboratively with fundraising colleagues. You’ll play a key role in driving efficiency, sharing knowledge, and keeping skills sharp through ongoing learning in emerging performance measures.

Location is at our Territorial Headquarters in Blackburn, VIC.

Purpose of the Role

This role drives the creation and delivery of national fundraising plans, performance measures and reporting aligned with The Salvation Army's strategic priorities. It partners with stakeholders to embed integrated planning and reporting across fundraising teams, while championing systems that improve performance and continuous improvement. Acting as a strategic and hands-on leader, the role builds capability, strengthens governance and risk management, and adapts to evolving fundraising needs.

Key Roles and Responsibilities

Planning

• Lead the development, refinement and review of business plans to align with strategic objectives.
• Support the creation and execution of the Fundraising strategic plan.
• Build and manage strong stakeholder relationships to optimise plans and scope initiatives.
• Ensure plans align with budgets and The Salvation Army's broader strategy.

Annual Budgets

• Lead the annual fundraising budget process with leadership.
• Facilitate discussions and deliver draft budgets for approval.
• Monitor budget performance against targets throughout the year.
• Provide recommendations for budget adjustments as needed.

Performance

• Develop, implement and enhance the Fundraising Performance Framework.
• Analyse trends, deliver reports and provide insights to senior leaders.
• Manage reporting solutions, forecasting models and the data framework.
• Facilitate monthly and quarterly performance reviews with leadership.

Business Improvement & Progress

• Review and improve fundraising processes to drive donor-centric outcomes and efficiency.
• Research and apply best practices and innovations in planning and reporting.
• Maintain strong communication and relationships with fundraising teams nationally.
• Develop templates and toolkits to support wider fundraising operations.

About You / Skills Required

• Proven ability to develop and deliver strategic, operational and business plans.
• Experience in designing and facilitating planning and reporting workshops.
• Exceptional written and verbal communication skills.
• Advanced training, facilitation and presentation capabilities.
• Strong stakeholder engagement, customer service and relationship-building skills.
• Tertiary qualification in business, management, fundraising or a related discipline.
• Knowledge of fundraising systems, data frameworks and performance reporting.
• Experience working in large, complex or not-for-profit organisations.
• Familiarity with governance, risk management and continuous improvement practices.

Requirements of the Role

• A national police record check is required

Why work for Us

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits annually.
• Flexible working conditions and paid parental leave
• Employee Assistance Program - Independent confidential counselling service
• Opportunity for career development
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution.

How to apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the role. Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.